Jun 3rd
10am–6pm EDT
Meets 2 Times
Learn the art of providing exceptional customer service in the dynamic city of NYC, with courses on effective communication, problem-solving, and building customer relationships.
Unfortunately, no classes in-person in NYC have spots left, but 5 classes live online are available.
American Management Association
Learn the essential skills to provide exceptional customer service and gain a competitive advantage in today's business environment. Join this course at the American Management Association and discover how to deliver better service, increase customer satisfaction, and manage challenging situations with professionalism. Sign up now and enhance your customer relationships for long-term success.
Jun 3rd
10am–6pm EDT
Meets 2 Times
Jun 3rd
10am–6pm EDT
Meets 2 Times
Jun 3rd
10am–6pm EDT
Meets 2 Times
Jun 3rd
10am–6pm EDT
Meets 2 Times
Jun 3rd
10am–6pm EDT
Meets 2 Times
This class has 43 more dates.
Tap here to see more
Improving Communications @ Virtual Classroom
Learn to exceed customer expectations, increase job satisfaction, and advance in the service industry with this Improving Communications course. Gain tools to develop better customer skills and maximize efficiency, leading to increased customer satisfaction and referral. Don't miss out on this opportunity to improve your customer service abilities and increase your value in the industry.
May 8th
10am–2pm EDT
Jul 24th
10am–2pm EDT
Oct 16th
10am–2pm EDT
Training Connection @ Online
Master the art of providing outstanding customer service with this comprehensive training program. Learn essential skills such as making a good first impression, maintaining a positive attitude, and dealing with difficult customers. Enhance customer satisfaction and boost your business success with our exceptional customer service course.
May 10th
9am–4pm PDT
Jun 17th
9am–4pm PDT
Thousands of classes & experiences. No expiration. Gift an experience this holiday season and make it a memorable one. Lock in a price with the Inflation Buster Gift Card Price Adjuster™
American Management Association
Learn how to develop valuable customer relationships and become a trusted advisor in this workshop at the American Management Association. Gain the skills to navigate critical conversations, build trust, and influence clients, ultimately growing your business. Join today and become a highly valued business partner.
Jul 16th
10am–6pm EDT
Sep 27th
9am–5pm EDT
Nov 21st
9am–5pm EDT
Improving Communications @ Virtual Classroom
Learn the essential skills needed to provide effective customer service in times of crisis. Gain insights into emotional control, understanding customer reactions, and developing strategies to manage their fears. Join our interactive online class to enhance your customer-centered attitude and empower others with respect and choice.
Aug 21st
10–11:30pm EDT
Nov 19th
10–11:30pm EDT
NYC Career Centers @ 185 Madison Ave, New York, NY
American Management Association @ 1601 Broadway, New York, NY
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer...
American Management Association @ 1601 Broadway, New York, NY
Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships In competitive times like these, customers are constantly reevaluating service providers and vendors. Developing a solid rapport with customers is the key to achieving stability and growing business. This workshop shows you the principles and practices of moving from being just a service provider to becoming a trusted advisor and a highly valued business partner. Learn...
American Management Association @ 1601 Broadway, New York, NY
Have you suddenly been parachuted into managing virtual employees? You’re by no means alone! And while the technology is there to provide connectivity and enable work to get done, it doesn’t necessarily mean you’re naturally comfortable in the role of a virtual leader with the tools and techniques necessary to keep your employees present and effective in their work. Yet the research clearly shows that “effective leadership is the number one...
American Management Association @ 1601 Broadway, New York, NY
At this seminar, you’ll take the next step toward becoming a strategic marketing guru. You’ll discover cutting-edge strategic marketing models—and their real-world applications. And you’ll get the strategic marketing knowledge and tools you need to increase the spending rate of current customers and cost-effectively acquire new ones…integrate your strategic marketing mix elements with corporate goals…and maximize the benefits of e-commerce...
General Assembly @ 10 E 21st St, New York, NY
Join GA for a Customer Value Management (CVM) workshop, a customer-centric framework and methodology developed to understand the drivers of customer value. Product Managers, Marketers, and Designers will come away with a uniquely fresh, powerfully actionable, and awesomely straightforward framework and methodology to understand what makes their users tick. Takeaways: Capture strategic customer data and put it into a context that translates into...
American Management Association
In a world where we are faced with more and more competition, customer service that excels can help your organization stand out from all the rest. This webinar provides tools and insights to help you better understand what your customer wants and needs. You’ll discover how to enhance the customer connection and promote greater loyalty by meeting those needs, exceeding expectations and handling difficult situations with empathy. These insights...
Wagner College Lifelong Learning
Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge...
Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY
Every time you encounter a customer, your attitude is showing! This course will help you develop the right attitude for top-notch customer service. It will help you build relationships, increase customer satisfaction, and maintain a positive attitude in any situation. What You’ll Learn Learn to project a friendly willingness to serve customers in a low-pressure, high-touch way, in every customer interaction. Discover ways to increase your self-awareness,...
Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY
Committing to outstanding customer service means sometimes dealing with those not-so-pleasant customers. This interactive one-hour webinar will take you through an eight-step process for resolving customer complaints and handling each customer’s needs, no matter how challenging. What You’ll Learn Learn how to stay professional in emotional situations, beyond basic telephone courtesy. Follow a consistent process to resolve complaints and conflicts....
Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY
Building a loyal customer base is essential for the success of any business, large or small. Customers continue to do business with organizations that deliver on their promises, every time. This interactive, live online course will help you build trust and long-term relationships by managing customer expectations in a consistent way. What You’ll Learn Determine the customer’s initial expectations, and learn sure-fire approaches to exceeding...
Try removing some filters.
Customer Service Training in NYC are rated 4.4 stars based on 3,532 verified reviews from actual CourseHorse.com purchasers.
Secure your booking now and we'll match any price drop within 48 hours across all booking platforms, ensuring you never miss out on savings!
Maximize your savings with every purchase. Unlock rewards on every transaction, ensuring you get the most value out of your experience!
Enjoy hassle-free transactions without worrying about additional charges. With us, what you see is what you pay - no surprises!
Discover a curated selection of courses handpicked by experts in the field. Dive into quality content that suits your learning needs and interests!
More in More Business
Get special date and rate options for your group. Submit the form below and we'll get back to you within 2 business hours with pricing and availability.