How can we help you?

Common Questions (see the full FAQ)

Contact Us

For Emergencies:

We’re here to help: Complete this form, Request a Phone Call & know that we will respond ASAP.
Contact the school too: We recommend also reaching out to the school directly as this will often be the fastest way to get last-minute info and help. Usually school contact information can be found in your CourseHorse purchase receipt, but can also be easily located via your favorite Internet search engine! Thank you for reaching out, and talk soon.

To get your class link:

Log in to your coursehorse account used to purchased the class. You'll find your link underneath the class name.
If you do not find a link in your account, check your email inbox (especially promotions, spam and junk folders) for an email from the class provider (not coursehorse). Your class provider's name is on the class page and in your receipt. If you purchased a class on behalf of someone else and provided their email, have the recipient look in their email.
If you do not find the email there, contact the class provider directly (either through their website or contact info we provided in your email receipt) and copy [email protected] on that email.

Some Helpful Answers

Click here to cancel or reschedule a class

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If this is an emergency, click here.

What types of classes would you recommend for a date night?

Whether it's your 50th anniversary or first date, classes are a great way to spend time with a significant other. If you’re in NYC, check out our class guides:

I want to try something new and creative. Any recommendations?

If you’re looking to flex your creative muscle, check out these guides that feature some of our favorite art classes and workshops in nyc.

What classes make for great hobbies for adults?

If you’re looking for a more enriching way to spend time than watching Netflix, we recommend checking out these guides:

I'm visiting NYC and looking to take a class to get to know the city but don't know where to start. Any tips?

Taking a class is a great way to get a feel for the city and meet people who live here. Common classes people take on their trips to New York include cooking and photography classes to get a better feel for local flavors and sights.

We put together a few additional guides to help you get a feel for NYC:

Things to do - a good guide if you're looking for something unique and off the beaten path
Things to do in NYC with kids - great if you're looking for family fun with an educational component
Food tours in NYC - ways to experience the delicious side of nyc
Tours in NYC - a collection of our favorite guided walking tours