For Public Classes:
We have a firm 3 business
days cancellation policy (for credit only) to ensure that we have enough time to re-fill
your seat with another student.
Please note: Boot
Camps require 6 business
days notice
to be rescheduled.
While it is not in our nature to say no, we are simply not able
to accommodate last-minute illnesses or work-related conflicts. However, you
are always welcome to send someone in your place, because we understand that
these things do happen. Classes are
not refundable.
For Culinary Boot
Camps:
Because of the volume of Boot Camps we offer, we cannot offer make-up classes to anyone who
misses a single class, no matter the reason, as it happens too often and we
cannot handle that volume of make-ups. Once you book your boot camp, make
sure to mark (and prioritize) all the dates in your calendar.
Because we know how disappointing it is to miss a class, you are
always welcome to send a friend in your place (just send us their name ahead of
class), and perhaps insist that they cook you dinner as repayment.
In any event where a customer wants to cancel their enrollment
and is eligible for a full refund, a 5% processing fee will be deducted from
the refund amount.
Thank you for understanding!
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