Microsoft Outlook Level II

Modifying Messages and Setting Global Options

• Insert Advanced Characters and Objects
• Modify Message Settings and Options
• Configure Global Outlook Options
• Customize the Outlook Interface

Organizing, Searching, and Managing Messages

• Group and Sort Messages
• Filter and Manage Messages
• Search Outlook Items

Managing Your Mailbox

• Use the Junk E-Mail Filter to Manage Messages
• Manage Your Mailbox

Automating Message Management

• Use Automatic Replies
• Use the Rules Wizard to Organize Messages
• Create and Use Quick Steps

Working with Calendar Settings

• Set Advanced Calendar Options
• Create and Manage Additional Calendars
• Manage Meeting Responses

Managing Contacts

• Import and Export Contacts
• Use Electronic Business Cards
• Forward Contacts

Managing Activities by Using Tasks

• Assign and Manage Tasks

Sharing Workspaces with Others

• Delegate Access to Outlook Folders
• Share Your Calendar
• Share Your Contacts

Managing Outlook Data Files

• Use Archiving to Manage Mailbox Size
• Back Up Outlook Items
• Change Data File Settings

• Students may cancel up to 14 days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price). 
• Cancellations within 14 days are not permitted, but students may reschedule up to three business days before the class start date.
• For cancellations and reschedules, please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.