Microsoft Outlook Level I

Customize Outlook settings

• Customize the appearance of the program window
• Configure program options
• Set defaults for outgoing messages
• Create and assign automatic signatures
• Configure options for multiple accounts
• Practice tasks

Automate Outlook

• Automatically reply to messages
• Automatically process messages
• Create and manage Quick Steps
• Practice tasks

Print and save information in Outlook

• View and save messages and attachments
• Print Outlook items
• Practice tasks

Search in Outlook

• Search for items
• Use Search Folders
• Practice tasks
• Objective review

Manage messages

• Create messages
• Create and send messages
• Configure message options
• Respond to messages
• Delegate access
• Practice tasks

Format messages

• Format text
• Apply themes and styles
• Apply styles
• Create hyperlinks
• Insert images
• Manage schedules
• Insert memorized content
• Insert signatures
• Practice tasks

Organize and manage messages

• Categorize messages
• Flag messages for follow-up
• Manage conversations
• Organize messages in folders
• Manage junk email
• Practice tasks
• Objective review

Create and manage calendars

• Configure calendar settings
• Work with multiple calendars
• Share calendar information
• Practice tasks

Create appointments, meetings, and events

• Create appointments and events
• Create meetings
• Manage calendar items
• Practice tasks

Organize and manage appointments, meetings, and events

• Configure settings for calendar items
• Manage meeting options
• Practice tasks

Create and manage notes, tasks, and journals

• Create tasks
• Manage tasks
• Create and manage notes
• Create journal entries
• Practice tasks

Manage contacts and groups

• Create and manage contacts
• Create and modify contact records
• Store contact records
• Share contact records and address books
• Practice tasks

Create and manage groups

• Practice tasks

• Students may cancel up to 14 days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price). 
• Cancellations within 14 days are not permitted, but students may reschedule up to three business days before the class start date.
• For cancellations and reschedules, please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.