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American Management Association
Upcoming Classes in NYC
The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.
78 classes have spots left
How to Turn Data Into Compelling Visual Presentations
American Management Association @ 1601 Broadway, New York, NY
Visually and clearly present data and the message it represents. Who Should Attend: Those with a foundational understanding of Microsoft Excel® and PowerPoint®, who work regularly with data and wish to design basic and more advanced charts, graphs, and tables Communicating data and the story of what that data means has become increasingly important in recent years. As attention spans decrease and the amounts of quantitative information increase,...
Adaptability: The Key for Mastering Change
American Management Association @ 1601 Broadway, New York, NY
Learn to transform your mindset to manage and embrace change Adjusting and re-adjusting to a business environment that is constantly changing can feel like a never-ending struggle. Without specific skills to adapt, your productivity, morale and business results can be adversely impacted. You first need to recognize your responses to your environment—and then learn how to adapt your mindset accordingly. This workshop explores ways to develop...
$1,495
The 13 Behaviors of High-Trust Leaders
American Management Association @ 1601 Broadway, New York, NY
Every interaction, project and initiative is affected positively or negatively by trust. Trust multiplies performance, but when there is a lack of trust, everything you do takes more time and costs more money. Relationships decay, projects fail, customers go to competitors and initiatives under-perform. Attend this highly interactive seminar for leaders and gain invaluable tools to increase your personal credibility, and learn to practice 13 specific...
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Data Analysis Fundamentals: A Hands-on Workshop
American Management Association @ 1601 Broadway, New York, NY
Make smarter business decisions using these powerful data analysis methods. Who Should Attend: Business professionals who need the basic tools to quantitatively and accurately analyze the mountains of data that come across their desk each minute of every day to help make data-driven decisions. Are you tired of being under constant pressure to make the right number-based decisions for your organization? Are you too often overwhelmed by an out-of-control...
Mindful Leadership: Cultivating Excellence from Within
American Management Association @ 1601 Broadway, New York, NY
As a leader, how can you stay focused on what’s important when there are so many demands for your immediate attention? Ever-changing market conditions, gadget overload, conflicting information and “emergencies” of all kinds can hurt your ability to think with clarity and precision. Getting to sustainable excellence requires a different way to lead. This is where mindfulness comes in. Practicing mindfulness helps you to tune in to what’s...
Program Management
American Management Association @ 1601 Broadway, New York, NY
Projects are about specific deliverables. Focusing on that outcome is the project manager’s main goal—but a program manager coordinates a number of related projects and operations that will benefit his or her organization. As an integral part of the organization's strategic business, you, as program manager, must apply very specialized skills, knowledge, and tools to exercise a degree of control that would not be possible by managing projects...
Customer Service Excellence:How to Win & Keep Customers
American Management Association @ 1601 Broadway, New York, NY
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer...
Leading Disruptive Change and Innovation: Your Plan for Breakthrough Growth
American Management Association @ 1601 Broadway, New York, NY
Develop and promote a disruptive mindset to achieve new and sustainable growth Who Should Attend: Senior managers in all industries who are responsible for choosing and implementing an organizational and divisional strategy that will produce optimal results. Breakthrough growth isn’t about luck. It requires that everyone in the organization change their mindset from what is to what if and create a disruption. Disruption equips us with the ability...
Delegation Boot Camp
American Management Association @ 1601 Broadway, New York, NY
Let’s face it. To simply delegate the work is not as easy as it seems. This fast-paced, intensive 1-day seminar gives you real-world practice in delegation strategies that will reduce your stress level, empower your staff, and build morale. Put this delegation skills training to work for you to pinpoint the right task, the right time, and the right person to help you maximize productivity for you and your team. Who Should Attend: Managers,...
$1,495
Mastering the Art of Critical Conversations
American Management Association @ 1601 Broadway, New York, NY
If you're like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best. Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life...
Using Data to Drive Strategy
American Management Association @ 1601 Broadway, New York, NY
Whether you want to attract new customers, improve products, forecast sales or streamline operations, your decisions are much more effective when you put data to work for you. What will you get when you use data to drive strategy? Higher revenue, and reliable and consistently predictable business results. Insights that become new ways of doing business. Quick and effective strategies to proactively navigate change. This course is your ticket to...
Financial Analysis
American Management Association @ 1601 Broadway, New York, NY
Increasing the value of a company is a primary goal for management. This seminar establishes a fundamental but simple financial statement template for displaying that the company is being managed to produce increasing value. You will also learn how to evaluate past performance and plan for future investments: capital projects and acquisitions. Who Should Attend This seminar is dedicated to helping managers of for-profit companies succeed. If you...
Collaborative Leadership Skills
American Management Association @ 1601 Broadway, New York, NY
Why become a collaborative leader? Because it gives you the ability to break down silos, energize your team and bring out the best in your direct reports. From collaboration skills to collaborative leadership behaviors, this course gives you the roadmap to be an adaptive manager: someone who can create clarity, vision and build mutual trust with your team and other departments. It will show you how to establish a culture that operates as...
LEAN Process Improvement: Delivering More with Less
American Management Association @ 1601 Broadway, New York, NY
Apply LEAN fundamentals to reduce inefficiencies, lower costs, and increase revenue. Processing requests taking forever? Customers calling to complain about delays and high delivery costs? Worried you could be losing business as a result? LEAN process improvement tools offer simple fixes that will change your thinking, improve your operations, AND deliver quick solutions. LEAN can be especially relevant if you're coming out of the recession...
Becoming a Trusted Advisor
American Management Association @ 1601 Broadway, New York, NY
Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships In competitive times like these, customers are constantly reevaluating service providers and vendors. Developing a solid rapport with customers is the key to achieving stability and growing business. This workshop shows you the principles and practices of moving from being just a service provider to becoming a trusted advisor and a highly valued business partner. Learn...
$1,495
Effective Technical Writing
American Management Association @ 1601 Broadway, New York, NY
Convey technical content to any audience through specific, clear and concise technical writing. Who Should Attend: Engineers, scientists, IT/computer personnel and people in R&D and other technical areas who wish to enhance their technical writing skills in order to better communicate with their audiences. Technical writing is unique because of its specialized content. It must convey objectivity and reach both technical and nontechnical audiences...
Fixed Asset Management
American Management Association @ 1601 Broadway, New York, NY
Starting with establishing the importance of good fixed asset information for managing company performance, this seminar will teach you the skills, information and insights on how to make the fixed asset function a key to enhancing the company's return on fixed assets. You will learn how to make the fixed asset database accurate, how to get the cooperation of line managers and how to provide essential data for a wide range of reporting needs. Who...
Financial Forecasting
American Management Association @ 1601 Broadway, New York, NY
Strengthen your forecasting skills to analyze financial data and develop robust forecasts. Who Should Attend: Any financial professional who needs to create, maintain and improve the forecasting process at their company, as well as professionals in any function who must interpret, analyze and make decisions based on forecasts created by others. In this hands-on seminar, you’ll delve into the critical components of forecasting and build forecasts...
Psychological Safety
American Management Association @ 1601 Broadway, New York, NY
Psychological Safety: An Imperative for High Performing Teams Some of business’s greatest innovations originated from people willing to think out of the box and take a gamble on an “unlikely” idea. Unfortunately, most of us find it a challenge to be open, think creatively, and take risks for fear of being criticized, judged, or even laughed at. That’s why psychological safety is a far more powerful tool than its name might suggest. ...
Business Writing Made Simple
American Management Association @ 1601 Broadway, New York, NY
Your writing says a lot about you. Weak writing can be a sign that you lack professionalism and credibility. Strong writing conveys that you are skilled and trustworthy. This practical 1-day course comes packed with in-class exercises and offers immediate feedback to help you quickly develop this crucial skill. Learn a simple process for crafting a clear and concise message and get hands-on practice writing for the results you want—in the correct...
$1,495
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