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Employee Relations

at Pace University CPE - Midtown East

Course Details
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Midtown East, Manhattan
551 5th Ave
At E 45th St
New York, New York 10017
Price includes all materials
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Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 25

Flexible Reschedule Policy: This provider has flexible, free rescheduling for any-in person workshop. Please see the cancellation policy for more details

What you'll learn in this human resources certificate class:

This program will focus on the necessary skills to effectively handle the complexities and legalities of Employee Relations. The program includes a range of concepts, practices, and procedures that affect the relationship between employers and employees as well as the relationship between employees themselves.

The course materials include both print and online resources. It is designed to increase the participant’s skills, knowledge, and competencies of human resource management.

  • Participant Reference Book, which contains slides from the presentations, forms appropriate to topics discussed in class, web addresses and suggested readings for reference
  • Online component with access to a Glossary and Resource Center that includes related links, additional resources, and HR updates


AM classes 9:00 AM – 12:00 Noon
One 15-minute break will be provided at 10:30 AM

  • Define Employee Relations and the role of the HR Professional
  • Discuss the impact of policies, practices, and cultures and their effects on employee relations
  • Outline the various federal, state, and local laws and the regulations that impact the relationship between the employer and employee
  • Explain the importance of organizational culture on employee relations

Participants will have the opportunity to participate in a case-study.

12:00 pm-12:30 pm   Lunch Break

PM classes 1:00 PM – 5:00 PM
One 15-minute break will be provided at 3:30 PM

  • Learn how to anticipate, address, and diffuse workplace issues that may interfere with employee performance
  • Define the scope and impact of employee discipline
  • Define the key laws that impact workplace discrimination and harassment
  • Apply dispute resolution processes and practices

Participants will have the opportunity to participate in a case-study.

  • Understand how to develop appropriate framework, mindset and practices that demonstrate the dealings between the organization and its’ employees.
  • Develop the ability to engage in appropriate and lawful union-management practices.
  • • Implement approaches to ensure that the appropriate workforce levels exist to deliver on organizational goals and objectives.

Still have questions? Ask the community.

Refund Policy

Note: This provider has a temporary cancellation policy for COVID-19 related cancellations which is as follows: 

Cancellations made 3 or more business days in advance will receive a full credit for a rescheduled date with this provider


Original cancellation policy (non-COVID-19):

Please note that enrollment is limited and registrations are accepted on a first-come, first-serve basis. No registration will be accepted until payment has been received. This requirement applies to all participants.  

Registrants who cancel their registration by the Wednesday of the week prior to the start of class will receive a full refund. No refunds will be granted after that date. Pace University reserves the right to substitute instructors, change the day or time a program meets, or cancel programs due to insufficient enrollment or unforeseen events. If a class is canceled, a full refund will be issued.


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Questions & Answers (4)

Get quick answers from CourseHorse and past students.

Question from anonymous
Do you have a job guarantee?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi there, the school does not have a job placement/job guarantee program.
Question from juanita h.
Do you receive a certificate after taking a class?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Yes, students will receive a certificate of completion at the end.
Question from Antoinette B.
Is this a good class to take as an introduction into human resources if you haven't had past experience in the field?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi Antoinette! All of Pace University's recertification courses are designed to convey value to people at every level of their HR career. The Employee Relations certificate course is subject-specific to the topic, but it presumes no exact pre-existing HR background and is open to people of all skill levels. It could certainly serve as an introductory course to HR, focusing on the specific subject on employee relations. Hope this helps!
Question from Francesca C.
Is this an interactive class?
Answer from Sarah S. CourseHorse StaffCourseHorse Staff
The class is in fact an instructor-led, interactive class, which usually includes vibrant class discussion. While the course is listed as a seminar and is lecture-oriented, class participation and discussion plays a large role.

Reviews of Classes at Pace University CPE (265)

(265 Reviews)
Employee Relations
Reviewed by Anonymous on 12/16/2019
Class was great and very informative.
Employee Relations
Reviewed by Anonymous on 3/4/2019
Class was just as described. The topics listed were discussed, the professor supplied all the needed material and had a very clear presentation. Would take a class here again.
Employee Relations
Reviewed by Anonymous on 3/3/2018
Was so useful!!!!
Employee Relations
Reviewed by Brett S. on 12/13/2019
Employee Relations
Reviewed by Anonymous on 12/8/2019

School: Pace University CPE

Pace University CPE

This school gives you the power to transform your life ---to achieve your educational goals and career dreams. Whether you are looking to enhance your skills in your current position, contemplating a career change, updating your resume, or opening up your mind to something you have always dreamed of...

Read more about Pace University CPE

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