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How to Communicate with Diplomacy and Tact

at Dale Carnegie Training NYC - Midtown East

Course Details
$2,195 15 seats left
Start Date:

Tue, Oct 06, 9:00am - Oct 07, 5:00pm Eastern Time (2 sessions)

Midtown East, Manhattan
780 3rd Ave Level C1
Btwn E 48th & 49th Streets
New York, New York 10017
Exclusive to NYC workers only.
Purchase Options
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 15

What you'll learn in this communications course:

This set of four, 3-hour workshops will help influence team outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication. Diplomatic communication skills not only improve your professional image; they just make people like you!

What You'll Learn: 

A comprehensive series of 12 hours of interactive virtual learning will develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your ͞hot buttons͟ and respond instead of reacting. Maintain composure when criticized and avoid conflict by staying calm and poised under pressure.

Why you want to learn it

You'll gain dexterity and grace in dealing with new or trying situations. You’ll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong – but not intimidating. Most importantly, you’ll discover how to communicate in a manner that does not offend or create conflict.

How it will help you

This series sheds new light on your communication strengths and weaknesses. You’ll learn to disagree in an agreeable manner. Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded, leader.

Still have questions? Ask the community.

Refund Policy
A registrant may transfer once without a transfer fee. Any additional transfers will be subject to a $75 fee ($25 for one-day seminars). All credits for paid courses and seminars will expire one year after they are issued.

Dale Carnegie Training will give you a complete refund if you cancel up to two weeks before your course or seminar begins. Please note, however, that cancellations received less than two weeks before the course or seminar begins are subject to a $150 service charge ($100 service charge for one-day seminars). In fairness to all attendees, confirmed participants who do not attend their scheduled sessions are liable for the entire fee. Dale Carnegie Training reserves the right to cancel any of its programs.

Transfer and Cancellation Policy varies by location.


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Dale Carnegie Training NYC

All classes at this location

Will need to check in with the security desk at 780 Third Avenue Between 48th and 49th Streets. We are located on level C-1.

Start Dates (1)
Start Date Time Teacher # Sessions Price
9:00am - 5:00pm Eastern Time TBD 2 $2,195
This course consists of multiple sessions, view schedule for sessions.
Wed, Oct 07 9:00am - 5:00pm Eastern Time TBD

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Questions about this class?
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Questions & Answers (1)

Get quick answers from CourseHorse and past students.

Question from Marguerite V.
Does the course cover handling tough questions and resolving conflict?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi there, Marguerite! Yes, it does cover handling tough questions and resolving conflict. Thanks!

Reviews of Classes at Dale Carnegie Training NYC (16)

(16 Reviews)
How to Communicate with Diplomacy and Tact
Reviewed by Anonymous on 9/1/2017
This class was fantastic! Jacqualin, our teacher brought this material to life. She was thorough, completely attentive, engaging and cared about every one of her students to ensure each student learnt every piece from this course. I thoroughly enjoyed this class and Jacqualine's teaching, and am a better person for having participated.
How to Communicate with Diplomacy and Tact
Reviewed by Dan Q. on 3/23/2017
I found this class enlightening. I learned techniques that I could immediately apply in both professional and personal settings--one of which I found myself using immediately upon returning to work, and to great success! The instructor was knowledgeable and personable, and the other participants offered diverse insights that only added to my experience. I look forward to taking another Dale Carnegie course in the future.
How to Communicate with Diplomacy and Tact
Reviewed by Anonymous on 8/30/2016
The instructor was fabulous! The materials could be a little more engaging (i.e. in color). I would recommend this course to others in my company.
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School: Dale Carnegie Training NYC

Dale Carnegie Training NYC

Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. We focus on giving people in business the opportunity to sharpen their skills and improve their performance in order to build positive,...

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