Note: This provider has a temporary cancellation policy for COVID-19 related cancellations which is as follows:
Given the current situation regarding the Coronavirus (COVID-19) situation, we unfortunately, will be canceling this weekend classes (Friday, Saturday, and Sunday). We take the health the wellness of our employees and guests very seriously and despite our best efforts, this situation is too risky, especially in a food service environment. During classes we work in close quarters and having this many people at once, around food, and without being able to monitor each participant's condition (as we can with our staff), we feel it best to cancel these classes.
We will be monitoring the situation closely and we are in the process of working on a solution for any and all people who are unable to attend the classes (cancelled, health related, and/or travel related). Unfortunately at this time we are still sorting out the details and will be offering future dates for those who need to reschedule. Free of charge of course.
At this time rescheduling requests will not be taken, as we do not know nor can we predict how this will play out. But rest assured, we will have classes and space for everyone affected once things settle down.
To reiterate, we are processing all cancelations free of charge, regardless of how much advance notice is given. We plan to have those who cancel sign up for future classes, however those dates are not yet set.
I am maintaining a list of people to contact and offer the make up classes too, once the situation settles down and we can determine those dates. While we prefer to keep the booking and reschedule them later, for those who want full refunds, we are offering them as well.
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Original cancellation policy (non-COVID-19):
- If you need to cancel or reschedule any class, a 100% refund will be given if the cancellation is asked prior to 7 days before the class. Please notify us by email: [email protected]
- If you cancel any class within 7 days, without rescheduling, we will not provide any refunds.
- If you need to reschedule any class with less than 7 days notice, we will do our best to accommodate you, but there are no guarantees. Please note there is a $70 rescheduling fee per person paid directly to Mille-Feuille. Please email [email protected] for more information.
- If you are a “no-show”, we will not provide any refunds.
- In the event that Mille-Feuille cancels a class, 100% of the class cost and fees will be refunded.