Refund Policy
Refund Policy for Courses:
- PhotoUno offers a 90% refund for students who notify us of withdrawal from a course seven days prior to the course's start date. The remaining 10% will cover administrative costs.
- We also offer a 50% refund for withdrawals 6 days before the course is set to begin and between class #1 and #2.
- As of class 2 we do not provide refunds or credits.
- Tuition is non-transferable.
- Once you’ve registered for a course there is a one-time transfer fee of $60 fee into another section.
- No course refunds will be issued after a section transfer has been granted.
Student Satisfaction Guarantee: If you are not satisfied after attending all classes of any of our 3 week, 5 week or 6 week courses we will provide you with a full refund.
Refund Policy for Crash Courses:
- PhotoUno offers a 90% refund for students who notify us of withdrawal from Crash Course 1 or Crash Course 2, 72 hours before the class begins. The remaining 10% will cover administrative costs.
- After 72 hours we will provide you with a credit which you will be able to use for a future date plus a $60 transfer fee.
Refund Policy for private classes:
- Due to administrative costs, PhotoUno offers a 90% refund for students who cancel their scheduled class more than 48 hours in advance.
- Students who have registered for a private class may reschedule without any additional fees up to 48 hours in advance.
- There is an additional $80 fee for students that re-schedule less than 24 hours in advance.
- There is no refund for students who cancel less than 24 hours in advance.
Refund Policy for outdoor classes, seminars, and workshops
- PhotoUno will provide a refund only when the event is cancelled or rescheduled by the school. *This refund policy also applies to our 2-hour courses.
Refund Policy for Summer Camps:
We strive to be fair and transparent with our refund policy. Please review the details below:
Refund
- Eligibility: Cancel at least 30 days before camp start date for a 90% refund.
Partial Refund
- Eligibility: Cancel 14-29 days before camp start date for a 50% refund.
No Refund
- Eligibility: No refunds for cancellations less than 14 days before camp start date.
- Exception: Medical emergencies or extraordinary circumstances may be considered for partial refunds or future camp credits at the director’s discretion.
Session Changes
- Eligibility: Requests must be made at least 14 days before the original session start date, subject to availability.
Camp Cancellation
- If the camp cancels a session due to low enrollment, weather, or unforeseen circumstances, you will be notified and can:
- Transfer to another session (if available)
- Receive a full refund
Refund Processing Fees:
- The following only applies in the event a provider’s cancellation/refund policy allows for cancellations and a full refund, please see above or contact CourseHorse to determine eligibility.
- In the event a class is still going to occur, and a full refund is requested, and you are eligible for a full refund in accordance with the provider’s policy, a 5% processing fee will be deducted from your refund amount
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