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Improving Communications

Improving Communications

Professional
Midtown, New York, New York
(34 Reviews)

Do communication problems waste your time and money? 

Improving Communications provides written and spoken Communication Skills trainings. Working with individuals and businesses, this New York-based corporate training firm offers Business Writing, Public Speaking, Customer Service, Leadership, and U-Based® Sales workshops. In addition, Improving Communications can provide a dynamic and engaging Motivational Speaker for your events. 

Communication problems waste time and money. Ineffective communication also causes morale problems. Eighty percent of corporate waste can be attributed to deficient communication. Due to poor English-speaking skills, the economy loses an estimated $75 billion annually (Fortune Magazine, 2003).  

By providing communication skills training, businesses help individuals to write, speak, serve customers, and lead people more effectively. Positive results of these trainings mean efficient use of time and resources, increased client retention and sales, and increased credibility for managers and supervisors. An engaging and informative motivational speaker inspires your audience to reach greater achievements and grow your business.  

Communication skills training helps individuals grow. 

  • Greater public perception of credibility 
  • Higher employee productivity 
  • Consistent accuracy 
  • Saved time 
  • Increased profits 
  • High morale 
  • Greater respect among staff and leaders 
Improving Communications serves a wide variety of clients. Since 2001, Improving Communications has provided trainings to employees of companies such as The Estée Lauder Companies, Madison Square Garden, Cablevision, The State University of New York, The Government of Singapore Investment Corporation, Georgian College, and Interstate National Dealer Services. We help our clients maximize their most important resource—their people.

Reviews of Improving Communications

(34 Reviews)
Leadership and Management Development

10/6/2019
Anonymous

Attended: Leadership and Management Development


This was a really fun class. Small groups in varying business platforms. John Epstein was a very good moderator/educator.

Improving Customer Service

6/25/2019
Shane M.

Attended: Improving Customer Service


This was a very well lead class. The instructor was very nice and easy to follow. He was also thoughtful, open and honest. I was very thankful also that he announced all the breaks, lunch and other housekeepings before the session so that we did not have to worry about that and could focus on the content. I would recommend him for sure to anyone looking to address their customer service needs. The content of the class was well thought out - the handouts were very relatable and used real-world examples to both illustrate and relate seemingly dense concepts in an easy to follow format!

Improving Customer Service

3/20/2019
Jason C.

Attended: Improving Customer Service


Very insightful, great exercises. I would advise doing this over the course of two days though, as one very long class with is exhausting. Other than that, it was a very positive experience.

Leadership and Management Development

12/11/2018
Anonymous

Attended: Leadership and Management Development


The course was good, but some improvements may help. (1) I think there were too many people relative to the size of the room; it would have been better to hold fewer people in that room or use a much larger room, for a more comfortable seating arrangement and a chance to cover more content during the day (2) The instructor didn't stick to the schedule he announced at the beginning of the class and bypassed a designated break by over an hour (3) It would have helped to have had water bottles in the room or announced to the entire class at the beginning of class where water was located. I was very uncomfortable during the first ~2.5 hours because I was need in water but was too polite to disrupt the class to go get a drink. I was waiting to ask during the 10:30 break, which didn't happen until 11:45 or so my discomfort made it slightly more difficult to focus on the class.

Leadership and Management Development

4/12/2018
Nancy V.

Attended: Leadership and Management Development


I had a great experience taking this class! Learned a great deal of new skills and can’t wait to be able to apply them in my day to day work routine.

Sales Presentation Skills

4/2/2018
Jim E

Attended: Sales Presentation Skills


Thanks once again for being such an important part of the success of our recent leadership conference. Your keynote really engaged the participants, got them thinking, and set the stage for our afternoon workshops. I appreciate your experience and confidence as a facilitator which allowed you to take some of our folks outside of their comfort zone in the afternoon workshop.

Sales Presentation Skills

4/2/2018
Leslie B

Attended: Sales Presentation Skills


I couldn‰Ûªt be more delighted! Working with Improving Communications and Rich Atkins has been a splendidly positive experience, where my expectations were exceeded. I unequivocally recommend Improving Communications to those interested in improving their written or verbal communication skills.

Sales Presentation Skills

4/2/2018
Jenny R

Attended: Sales Presentation Skills


You have changed my life! As long as I try to stick to your mantras, not only are my presentations better, but they are also so much easier to produce and reproduce in ppt. A great big thank you for making my daily work so much easier and more fun!

Advanced Presentation Skills

4/2/2018
Jim E

Attended: Advanced Presentation Skills


Thanks once again for being such an important part of the success of our recent leadership conference. Your keynote really engaged the participants, got them thinking, and set the stage for our afternoon workshops. I appreciate your experience and confidence as a facilitator which allowed you to take some of our folks outside of their comfort zone in the afternoon workshop.

Advanced Presentation Skills

4/2/2018
Leslie B

Attended: Advanced Presentation Skills


I couldn‰Ûªt be more delighted! Working with Improving Communications and Rich Atkins has been a splendidly positive experience, where my expectations were exceeded. I unequivocally recommend Improving Communications to those interested in improving their written or verbal communication skills.

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Questions about this school?
800 Third Avenue Ste 2800, New York, New York 10022
Improving Communications
Midtown, Manhattan
800 Third Avenue Ste 2800
Btwn 49th & 50th Streets
New York, New York 10022

Upcoming Classes at Improving Communications

Diversity - Building a Thriving Business Environment
Diversity - Building a Thriving Business Environment
Next start date:

Tuesday Oct 22nd, 9:15am - 5pm

Business Grammar & Usage: English Boot Camp
Business Grammar & Usage: English Boot Camp
Next start date:

Wednesday Oct 23rd, 9:15am - 5pm

Introduction to Public Speaking
Introduction to Public Speaking
Next start date:

Thursday Oct 24th, 9:15am - 5pm

Negotiating Skills ► Into Action
Negotiating Skills ► Into Action
Next start date:

Tuesday Oct 29th, 9:15am - 5pm

Resume Writing, Networking, & Interviewing Workshop
Resume Writing, Networking, & Interviewing Workshop
Next start date:

Wednesday Nov 6th, 9:15am - 5pm

Workplace Professionalism: Harassment Learning Program
Workplace Professionalism: Harassment Learning Program
Next start date:

Thursday Nov 7th, 10am - 12pm

Behavioral Interviewing
Behavioral Interviewing
Next start date:

Wednesday Nov 13th, 9:15am - 5pm

Effective Business Writing
Effective Business Writing
Next start date:

Wednesday Mar 4th, 9:15am - 5pm

Executive Presentation Skills
Executive Presentation Skills
Next start date:

Friday Mar 20th, 1pm - 5pm

Teachers at Improving Communications

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