CCRS10.5 is a two-day, instructor-led course intended to give administrators and engineers hands-on experience with Cisco collaboration version 10.5 systems including Cisco Unified Communications Manager (CUCM), Cisco Instant Messaging and Presence (IM&P), Cisco Unity Connection (CUC), and the current version of Cisco Video Communications Server (VCS) deployed as Mobile and Remote Access (MRA) also known as Expressway.
This course is lab-intensive and students must have significant experience with previous versions of CUCM, CUC and Presence (IM&P) to attend.
Version: CCRS 10.5
Cisco Learning Credits: 27
The course will begin with an overview of the enhancements made to the major components of Cisco’s Collaboration Systems since version 8.0. Then students will implement many of the most popular new features in CUCM including streamlined deployment of new devices, enhancements to CUCM dial plan, and major intercluster services. Next students will deploy Unified Messaging and Video Messaging via Cisco Unity Connection. Integration of CUCM and IM&P v10.5 and deployment of Jabber 9.7 rounds out the exploration of core Cisco collaboration components. Finally, students will explore and configure Mobile and Remote Access/Expressway allowing devices external to the collaboration network to register to CUCM and gain access to enterprise collaboration services.
Target Audience
Engineers and administrators currently using an earlier version of Cisco Unified Communications Manager and need to become familiar with CUCM v10 features
Prerequisites
Previous experience with CUCM
Course Outline:
Module 1: What’s new in Cisco Collaboration
Module 2: Cisco Unified Communications Manager
Module 3: Cisco Unity Connection
Module 4: Cisco Unified IM and Presence
Module 5: Cisco Video Communications Server (VCS) and Mobile Remote Access (MRA)/Expressway
Labs:
Lab 1: Deploying Users and Devices using UDT/ULT/FGT
Lab 2: Deploying the Self-Service IVR and Devices and Users via the Self-Service IVR
Lab 3: Configuring Users for SIP URIs and Enterprise Alternate Numbers/E.164 Alternate Numbers
Lab 4: Deploying EMCC for Intercluster Services
Lab 5: Deploying ILS and GDPR
Lab 6: Deploying Intra-cluster and Intercluster Enhanced Locations-Based CAC with Deterministic Codec Selection
Lab 7: Implementing Multiple Local Route Groups
Lab 8: Implementing Native Call Queuing for Hunt Pilots
Lab 9: Deploying Unified Messaging
Lab 10: Deploying Video Messaging using Media Sense
Lab 11: Integrating CUCM and IM&P Servers
Lab 12: Deploying Services and Service Profiles for Presence clients
Lab 13: Deploying CSF Devices and Jabber Clients with Voicemail Access
Lab 14: Configuring IM&P Inter-cluster Peering
Lab 15: Exploring MRA (Expressway-C and Expressway-E) Traversal Zone Configuration
Lab 16: Implementing a Dial Plan in MRA/Expressway to synchronize with ILS and the CUCM Dial Plan
Lab 17: Using Collaboration Features via Cisco MRA/Expressway
School Notes:
Important:
All Sunset Learning Institute classes are taught in an instructor-led, live virtual environment. This price includes a facility fee of $300 (except Reston,VA or Denver, CO) to allow you to take it in a classroom-type environment. If you prefer to take the class from home, the $300 fee will be waived and refunded.