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Cisco Collaboration Systems Release (CCRS)

  • Intermediate
  • 18 and older
  • Earn 10% back in points
  • Price Lock

    If you find the same class on the same dates for less within 48 hours of booking, send us the link. We match the price as credit or the difference.

  • 462 Seventh Avenue, New York, NY
  • over 2 sessions

Start Dates (0) $2,695/person

No upcoming dates are currently available.

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Class Description

Description

CCRS10.5 is a two-day, instructor-led course intended to give administrators and engineers hands-on experience with Cisco collaboration version 10.5 systems including Cisco Unified Communications Manager (CUCM), Cisco Instant Messaging and Presence (IM&P), Cisco Unity Connection (CUC), and the current version of Cisco Video Communications Server (VCS) deployed as Mobile and Remote Access (MRA) also known as Expressway. 

This course is lab-intensive and students must have significant experience with previous versions of CUCM, CUC and Presence (IM&P) to attend. 

Version: CCRS 10.5
Cisco Learning Credits: 27

The course will begin with an overview of the enhancements made to the major components of Cisco’s Collaboration Systems since version 8.0. Then students will implement many of the most popular new features in CUCM including streamlined deployment of new devices, enhancements to CUCM dial plan, and major intercluster services. Next students will deploy Unified Messaging and Video Messaging via Cisco Unity Connection. Integration of CUCM and IM&P v10.5 and deployment of Jabber 9.7 rounds out the exploration of core Cisco collaboration components. Finally, students will explore and configure Mobile and Remote Access/Expressway allowing devices external to the collaboration network to register to CUCM and gain access to enterprise collaboration services.

Target Audience
Engineers and administrators currently using an earlier version of Cisco Unified Communications Manager and need to become familiar with CUCM v10 features

Prerequisites
Previous experience with CUCM

Course Outline:
Module 1: What’s new in Cisco Collaboration
Module 2: Cisco Unified Communications Manager
Module 3: Cisco Unity Connection
Module 4: Cisco Unified IM and Presence
Module 5: Cisco Video Communications Server (VCS) and Mobile Remote Access (MRA)/Expressway

Labs:
Lab 1: Deploying Users and Devices using UDT/ULT/FGT
Lab 2: Deploying the Self-Service IVR and Devices and Users via the Self-Service IVR
Lab 3: Configuring Users for SIP URIs and Enterprise Alternate Numbers/E.164 Alternate Numbers
Lab 4: Deploying EMCC for Intercluster Services
Lab 5: Deploying ILS and GDPR
Lab 6: Deploying Intra-cluster and Intercluster Enhanced Locations-Based CAC with Deterministic Codec Selection
Lab 7: Implementing Multiple Local Route Groups
Lab 8: Implementing Native Call Queuing for Hunt Pilots
Lab 9: Deploying Unified Messaging
Lab 10: Deploying Video Messaging using Media Sense
Lab 11: Integrating CUCM and IM&P Servers
Lab 12: Deploying Services and Service Profiles for Presence clients
Lab 13: Deploying CSF Devices and Jabber Clients with Voicemail Access
Lab 14: Configuring IM&P Inter-cluster Peering
Lab 15: Exploring MRA (Expressway-C and Expressway-E) Traversal Zone Configuration
Lab 16: Implementing a Dial Plan in MRA/Expressway to synchronize with ILS and the CUCM Dial Plan
Lab 17: Using Collaboration Features via Cisco MRA/Expressway 
School Notes:
Important:
All Sunset Learning Institute classes are taught in an instructor-led, live virtual environment. This price includes a facility fee of $300 (except Reston,VA or Denver, CO) to allow you to take it in a classroom-type environment. If you prefer to take the class from home, the $300 fee will be waived and refunded.

Refund Policy

Cancellation Policy

  • For cancellation notice received more than 16 business days prior to the class date, students may receive either a full refund less 5% cancellation fee or reschedule into another class date.
  • For cancellation notice less than 16 business days prior to the class start date, students will receive a voucher in the amount of the paid tuition to use for the same course up to a six months time frame and will be automatically put onto the wait list of the course of their choice and granted final admission five business days prior to class start day based on enrollment levels.
  • Student substitutions may be made at any time prior to the class start date. The school recommends that students substitutions instead of cancellation.
  • Failure to attend without written notice prior to the class start date will be considered a no show and will result in forfeiture of the full course price.
The school reserves the right to reschedule a course at any time.

Reschedule Policy

  • If a student chooses to reschedule their enrollment more than 29 business days prior to the start of class, we will do so with no penalty.
  • If a student chooses to reschedule less than 29 business days prior to the training start date they will be subject to a reschedule fee. The fee will depend on the class and the timing.

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Sunset Learning Institute

Sunset Learning Institute is a renowned IT training provider that specializes in Cisco hardware. With a consultative approach and a focus on aligning training initiatives with business objectives, they deliver high quality advanced training in Cisco, Microsoft, ITIL, Red Hat, and CompTIA courses.

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