Rescheduling policy: Bookings transferred by the customer more than 14 business days before the commencement date of the course will incur no transfer fee. Bookings rescheduled by the customer within 0 to 14 business days of the commencement date of the course will incur a $150 transfer fee. All transferred courses must be completed within 3 months of the commencement date of the original class.
Cancellation/exclusion policy: Cancellations by customers made more than 21 business days before course commencement will not incur cancellation charges. Cancellations within 8 to 21 business days of course commencement will incur a 50% cancellation fee, between 0 and 7 business days will incur a 100% cancellation fee.
In the event that a customer cancels a booking for which a transfer has taken place, this will incur a minimum 50% cancellation fee.
Exclusion of a student by the school may occur if the student displays behavior deemed inappropriate and/or disruptive to other students and/or the school.
Student will receive 1 (one) written warning regarding behavior. If the behavior in question is repeated, the student will be removed from the class with a written explanation of their exclusion. In the event that a student is removed due to the above-mentioned repetitive and/or disruptive behavior, no tuition fees will be refunded.Note: Any transfers and cancellations require written notification to [email protected]