Forklift Training and Certification

Except for contracts executed by the schools licensed by the New York State Education Department and subject to the refund provisions of regulations promulgated by that department, prepayment for lessons and other services shall be subject to refund as follows:

• If the student, having given at least 2 business days prior notice withdraws from or discontinues a prepaid course of instructions or series of lessons before completion thereof, or from any other service for which prepayment has been made or if the school is unable or unwilling to complete such prepaid course of instruction or series of lessons, or to provide such other prepaid service, all prepayment made by the student to the school shall be refunded except:

1. an amount equal to the enrolment fee, if any, specified in the contract or expressly receipted for, not to exceed the sum of $10 or 10% of the total, whichever is greater, specified cost of such course of instruction or series of lessons and
2. the schools per-lesson tuition charge or each lesson already taken by the student which charge shall be determined by dividing the total cost of such course of instruction or series of lessons by the number of lessons therein

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.