Learn to manage your email and calendar more effectively in Microsoft Outlook Level II. You'll learn how to create rules in your email to sort messages, and reduce the time you spend checking email. Using the calendar, you'll learn how to import and export contacts and create electronic business cards. At the end of Microsoft Outlook Level II, you'll review important file settings to ensure you know how to archive important email files and attachments.
Microsoft Level II builds upon the foundational knowledge of Microsoft Outlook Level I with advanced tasks that accelerate your workflow. You'll also master essential team tasks like sharing your calendar and contacts and providing access to your email files. After taking this course, you'll know how to automate responses to both emails and meeting requests.
Earn MOS Certification in Microsoft Outlook
Microsoft Outlook Level II incorporates advanced topics required for the Microsoft Office Specialist (MOS) Certification in MS Outlook 2016. For customer service professionals, executive assistants, and other professionals that rely heavily on email communication, earning certification will demonstrate your ability to work quickly and efficiently. Contact us to discuss earning a Microsoft Office Specialist Certification in Outlook 2016.
Free Retake
Retake Microsoft Outlook Level II within 6 months of your enrollment for free.
Prerequisite
Students must have Outlook proficiency equivalent to our Microsoft Outlook Level I course.
Course Overview
- Modify messages and set global options
- Organize, search, and manage messages
- Manage your mailbox
- Automate message management
- Work with calendar settings
- Manage contacts and groups
- Manage activities using tasks
- Share Workspaces with others
- Manage Outlook data files
Please CLICK HERE for the Course Syllabus
Learn more about Microsoft Outlook Level II at NYC Career Centers.