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Mac OS X: Support Essentials

at Manhattan Edit Workshop - Online

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$1,795
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Description
Class Level: All levels
Age Requirements: 16 and older
Average Class Size: 6

Flexible Reschedule Policy: This provider has flexible, free rescheduling for any-in person workshop. Please see the cancellation policy for more details

What you'll learn in this apple training:

Mac OS Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on macOS Mojave. This course is designed to give students a tour of the breadth of macOS Mojave and the best methods for effectively supporting users of macOS Mojave systems. The course is a combination of lectures and hands-on exercises that provide real-world experience.

Who should attend:
  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users
  • Technical support personnel in businesses that use Mac computers
  • Technical coordinators or power users who manage networks of computers running OS X - such as teachers and technology specialists who manage networks or computer labs
Prerequisites: Knowledge of macOS X and basic computer navigation

What You Will Learn:
  • The troubleshooting process and how to use tools and resources
  • Features and functionality of macOS X Mojave, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.14 certification
Each student gets their own workstation.

Note:
Apple Pro Certification is not available for this course.

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

School Notes:

Once you have signed up for this class, please email [email protected] if you are signing up for personal improvement or for business and if the company will be paying for your tuition.

Still have questions? Ask the community.

Refund Policy

Note: This provider has a temporary cancellation policy for COVID-19 related cancellations which is as follows:

Cancellations made 3 or more days in advance will receive a full credit for a rescheduled date with this provider   

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Original cancellation policy (non-COVID-19):

Rescheduling policy: Bookings transferred by the customer more than 14 business days before the commencement date of the course will incur no transfer fee. Bookings rescheduled by the customer within 0 to 14 business days of the commencement date of the course will incur a $150 transfer fee. All transferred courses must be completed within 3 months of the commencement date of the original class.

Cancellation/exclusion policy: Any student who cancels at least 7 days before the class should receive a 100% refund. If they cancel 0 - 6 days before the course, they should be charged a registration fee of 10% of the total course cost or $100, whichever amount would be less.

In the event that a customer cancels a booking for which a transfer has taken place, this will incur a minimum 50% cancellation fee.

Exclusion of a student by the school may occur if the student displays behavior deemed inappropriate and/or disruptive to other students and/or the school. Student will receive 1 (one) written warning regarding behavior. If the behavior in question is repeated, the student will be removed from the class with a written explanation of their exclusion. In the event that a student is removed due to the above-mentioned repetitive and/or disruptive behavior, no tuition fees will be refunded.


Note: Any transfers and cancellations require written notification to [email protected]

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Reviews of Classes at Manhattan Edit Workshop (91)

(91 Reviews)
Mac OS X: Support Essentials
Reviewed by Anonymous on 12/6/2019
Overall it wasn’t bad. I was actually a little upset I was the only one in the class. Having others may have been more beneficial since different questions may have been raised and possibly additional discussions on different topics. I also felt that the instructor, while knowledgeable and friendly, was too hesitant when demonstrating and pace was a little too slow. I was also a little upset that some of the exercises could not be done because certain things were not set up to do so.
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School: Manhattan Edit Workshop

Manhattan Edit Workshop

The school offers a full range of courses, from the avid, autodesk, assimilate and apple products to the complete suite of adobe applications. Our signature six week intensive is a jump-start for anyone looking for a career in editing. Learn avid, final cut pro and after effects, work with top editors,...

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