Production Week

If you register for a workshop and are unable to attend, we can offer the following compensation:

• Full refund (less 5% cancellation fee):
• If your cancellation is confirmed at least 6 full business days prior to workshop's start date.
• Full credit (valid for 3 months) or a 50% refund:
• If your cancellation is confirmed at least 3 full business days prior to workshop's start date.
• You receive no compensation (neither refund nor credit):
• If your cancellation is confirmed less than 3 full business days prior to workshop's start date.
• No compensation (Neither Refund nor Credit) is available for cancellations less than 3 full business days prior to a workshop's start time or for non-attendance. For example, if you cancel your registration for a workshop that starts at 6:30pm on Monday, we must confirm your cancellation no later than 6:30pm the Thursday before for you to receive Credit.

There are absolutely no make-ups allowed for any missed session(s) of a workshop. It is not possible for students to make up a missed session of their Workshop by attending an equivalent session on another day. There are no refunds for missed sessions.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.