Glass Negatives

• In the event a student must cancel their registration for a workshop, they may do so any time before and up to 15 business days prior to the workshop start date, and will receive an 85% refund.
• In the event a student must cancel attendance from a workshop within 15 business days prior to the start of the workshop this will be considered a withdrawal and the student will receive a 50% refund.
• A withdrawal made within 4 business days of a class will NOT be entitled to any refund.

Please provide us with as much advance notice as possible for consideration. Beyond this, we cannot be held responsible for any cancellations outside of our control.

Unless otherwise stated, classes need a minimum of three students to run. In the off chance that a class is cancelled due to low enrollment, you will be refunded 100% of your tuition. Tuition costs for cancelled workshops can also be transferred to other classes or workshops.

We are not responsible for any non-refundable travel costs (such as airfare, train tickets or accommodation costs). If you are traveling long distances or from out of state, we advise you to consider purchasing travel insurance as workshops may be cancelled or postponed due to low registration or other unforeseen circumstances.

Due to the intensive nature of our workshops, we cannot offer makeup sessions outside of workshop time or in future workshops. Instructors are not required to bring students up to date during scheduled workshop time for missed days or lateness.

Refunds will not be given for absences or no shows. *This includes any illness or absence related to Covid 19.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.