ITIL Intermediate Planning Protection & Optimization
- All levels
- 18 and older
- $3,095
- Earn 30,950 reward points
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- Live, Interactive online classroom
- over 5 sessions
May 11th
10am–6pm EDT
Meets 2 Times
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- $3,095
- over 5 sessions
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Class Description
Description
What you'll learn in this itil training:
PPO (Planning, Protection & Optimization) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares Students to take the ITIL® v3 Planning, Protection & Optimization Intermediate exam.
Who Should Attend
IT Managers, Operational staff, and anyone requiring a deeper knowledge of or who are involved in Planning, Protection & Optimization cluster of processes and functions.
Course Objectives
Candidates can expect to gain competencies in the following areas:
Who Should Attend
IT Managers, Operational staff, and anyone requiring a deeper knowledge of or who are involved in Planning, Protection & Optimization cluster of processes and functions.
Course Objectives
Candidates can expect to gain competencies in the following areas:
- Service design in PPO and Lifecycle context
- Processes across the Service Lifecycle pertaining to the practice elements within planning, protection and optimization
- Capacity Management as a capability to realize successful Service Design
- Availability Management as a capability to realize successful Service Design
- IT Service Continuity Management as a capability to support overall Business Continuity Management
- Information Security Management as part of the overall corporate governance framework
- Demand Management
- Planning, protection and optimization roles and responsibilities
- Technology and implementation considerations
- Organizational roles relevant to PPO
- Challenges, critical success factors and risks for planning, protection and optimization.
Remote Learning
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
Refund Policy
Please notify us at [email protected]
- 7 or more business days in advance of your scheduled class if you need to cancel your reservation for applications classes.
- 12 or more business days for technical classes.
In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.
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New Horizons Computer Learning
As part of the largest independent IT Training Provider, New Horizons Computer Learning Center delivers more courses than any other IT training company.
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