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ITIL® 4 Foundation Certification Training is unfortunately unavailable

Thankfully we have 3 other ITIL Classes for you to choose from. Check our top choices below or see all classes for more options.

ITIL® 4 Foundation

American Management Association See all classes by this school

Gain a practical understanding of key concepts and principles to effectively manage modern IT-enabled services with the ITIL 4 Foundation course at the American Management Association. Prepare for the ITIL Foundation Certificate Examination and align IT with business goals for improved service quality and cost control.

(7) Intermediate 21 and older
$2,495

3 sessions

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+24950 pts
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ITIL 4 Foundation Certification (Virtual)

Technical Institute of America See all classes by this school @ Virtual Classroom

Unlock your ITIL 4 Foundation Certification with our top-rated, live online training. With a 99% pass rate and comprehensive course materials, we ensure you’re fully prepared to ace the PeopleCert exam from the comfort of your home or office. Plus, enjoy unlimited course retakes for a year—your success is guaranteed!

(632) All levels 18 and older
$999

2 sessions

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+9990 pts
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ITIL

Computer Training Source, Inc. See all classes by this school @ Online Classroom

Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world. Prepare for the ITIL Foundation certificate exam and enhance your understanding of service management, service strategy, service design, service transition, service operation, and continual service improvement.

(21) All levels 18 and older
$1,895

3 sessions

Attend
+18950 pts
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See all ITIL classes Online

ITIL® 4 Foundation Certification Training

Master ITIL 4 principles and practices with our comprehensive Foundation Certification Training. Dive deep into key concepts, guiding principles, and service management dimensions. Whether you're new to ITIL or seeking to advance your skills, this immersive program equips you for success in the IT service industry.

  • All levels
  • 18 and older
  • $799
  • Earn 10% Rewards
  • Price Lock
  • Online
  • 16 hours over 4 sessions

Start Dates (0)

  • $799/person
  • 16 hours over 4 sessions
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Class Description

Description

What you'll learn in this itil training:

The Ultimate Immersive Learning Program to Master ITIL 4 and Ace the Foundation Exam

In this ITIL Foundation course, you will learn the following:

1. Introduction to ITIL 4

  • About ITIL4
  • Components of ITIL4 Framework
  • Benefits of ITIL
2. ITIL Key Concepts
  • Service and Service Management
  • Components of Service Value
  • Determine the Value of a Service or Product
  • Stakeholders and Value Creation
  • Products, Services, and Service Offering
  • Service Relationship
3. ITIL Guiding Principles
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate
4. The Four Dimensions of Service Management
  • Organization and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
  • External factors
5. The ITIL Service Value System
  • ITIL Service Value System
  • Service Value Chain
  • Service Value Streams
6. ITIL 4 Practices
  • Information Security Management
  • Relationship Management
  • Supplier Management
  • Service Level Management
  • IT Asset Management
  • Service Configuration Management
  • Change Enablement
  • Release Management Practices
  • Release Management
  • Deployment Management
  • Monitoring and Event Management
  • Incident Management
  • Problem Management
  • Service Request Management
  • Service Desk
  • Continual Improvement
Prerequisites and Eligibility
  • No specific prerequisites or prior qualifications required
  • Suitable for beginners and experienced professionals alike
  • Basic understanding of IT terminology is beneficial

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

CANCELLATIONS BY THE PARTICIPANT

All Cancellations must be notified over email and the refunds will be provided as below:

  • Within 24 hours of registration: 95% refund
  • Less than 11 business days to the workshop: No refund. As a courtesy, we could allow you to apply 50% of your payment towards a future training program within one year of the cancellation date.
  • 1-4 business days prior to class and no-shows: No refund and no credit.

Refunds towards cancellations initiated by a customer will take up to 30 days from the receipt of written request for refund.


RESCHEDULES BY THE PARTICIPANT

All reschedules must be notified over email and the following rules will apply:

  • Greater than 11 business days to the workshop: Credit to a future workshop.
  • Less than 11 business days to the workshop: Credit to a future workshop + 10% (of Standard Course Fee) Reschedule charge.

Registrant substitutions may be made at any time.

Please note that if you do not cancel or do not attend, you would not be offered a refund nor will the amount be credited to a future training.


CANCELLATIONS / RESCHEDULES BY THE SCHOOL

The school reserves the right to substitute previously allocated presenters with alternative qualified presenters, if deemed necessary.

The school also reserves the right to cancel or reschedule events in case of insufficient registrations, or if presenters cannot attend due to unforeseen circumstances. You are therefore advised to consult a KnowledgeHut agent prior to making any travel arrangements for a workshop.

In case of a cancellation, you will be notified prior to the start date and will be offered full credit to a future event or a full refund less a 5% non-refundable registration fee, promptly.


REFUNDS FOR E-LEARNING COURSES

All cancellations must be notified over email and the refunds will be provided as below:

  • Within 48 hours of registration and before accumulating 30 minutes training: 95% refund or transfer to another online course.
  • After 48 hours of registration and after accumulating 30 minutes of training: No refund.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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