Mon, Aug 22, 9:00am - Aug 23, 4:30pm Eastern Time (2 sessions)
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How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations.
This seminar will teach you how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.
How will you benefit
What You Will Cover
The Importance of Perception
Communication Style Differences
Effective and Powerful Communication
Effective Listening Skills
Diplomacy, Tact and Credibility
Who should attend
Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.
Reviews:
★★★★★
"Well-run and informative"
The class was well-run and informative. Dian did a great job, and I acquired tools I'll use in the future.
Dian A.
1/14/2020
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
Still have questions? Ask the community.
Start Date | Time | Teacher | # Sessions | Price |
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9:00am - 5:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Tue, Aug 23 | 9:00am - 4:30pm Eastern Time | TBD | ||
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11:00am - 7:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Tue, Aug 30 | 11:00am - 6:30pm Eastern Time | TBD | ||
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10:00am - 6:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Fri, Sep 09 | 10:00am - 5:30pm Eastern Time | TBD | ||
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2:00pm - 5:30pm Eastern Time | TBD | 4 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Tue, Sep 13 | 2:00pm - 5:30pm Eastern Time | TBD | ||
Wed, Sep 14 | 2:00pm - 5:30pm Eastern Time | TBD | ||
Thu, Sep 15 | 2:00pm - 5:30pm Eastern Time | TBD | ||
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9:00am - 5:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Tue, Sep 20 | 9:00am - 4:30pm Eastern Time | TBD |
Start Date | Time | Teacher | # Sessions | Price |
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10:00am - 6:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Tue, Oct 04 | 10:00am - 5:30pm Eastern Time | TBD | ||
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2:00pm - 5:30pm Eastern Time | TBD | 4 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Fri, Oct 14 | 2:00pm - 5:30pm Eastern Time | TBD | ||
Thu, Oct 20 | 2:00pm - 5:30pm Eastern Time | TBD | ||
Fri, Oct 21 | 2:00pm - 5:30pm Eastern Time | TBD | ||
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11:00am - 7:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Tue, Oct 25 | 11:00am - 6:30pm Eastern Time | TBD | ||
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9:00am - 5:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Fri, Oct 28 | 9:00am - 4:30pm Eastern Time | TBD | ||
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9:00am - 5:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Tue, Jan 10 | 9:00am - 4:30pm Eastern Time | TBD |
Start Date | Time | Teacher | # Sessions | Price |
---|---|---|---|---|
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10:00am - 6:00pm Eastern Time | TBD | 2 | $2,545 |
This course consists of multiple sessions, view schedule for sessions.
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Tue, Jan 24 | 10:00am - 5:30pm Eastern Time | TBD |
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
Read more about American Management Association
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