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Making the Transition from Staff Member to Supervisor

Gain the skills and confidence to succeed in your new role as a supervisor with this high-impact seminar. Learn essential management techniques, from giving feedback to conflict resolution, and develop a personalized game plan for success. Transition seamlessly from staff member to supervisor and start achieving greater results in your career.

  • All levels
  • 21 and older
  • $2,495
  • Earn 10% Rewards
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  • 2345 Crystal Dr , Arlington, VA
  • 15 hours over 2 sessions

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Start Dates (3)

  • $2,495
  • 15 hours over 2 sessions
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  • Thu, May 30 at 9:00am - 4:30pm
  • Fri, May 31 at 9:00am - 4:30pm
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  • Thu, Aug 08 at 9:00am - 4:30pm
  • Fri, Aug 09 at 9:00am - 4:30pm
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  • Tue, Nov 12 at 9:00am - 4:30pm
  • Wed, Nov 13 at 9:00am - 4:30pm
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Class Description

Description

What you'll learn in this change management training:

Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.

In this high-impact, 2-day seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

Who Should Attend

  • Newly promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.

What Will Be Covered

  • Setting yourself up for success
  • Making a change and letting go of your old role
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management and former peers
  • Conducting a gap analysis to determine how to meet critical expectations Leveraging your behavioral style with the Personal Style (PSI) Assessment
  • Flexing your personal style to build more effective relationships
  • Setting up goals to get you to the next level of performance
  • Managing employee performance and training your employees
  • Delivering supportive and corrective feedback to your employees
  • Managing conflict and disagreement with greater ease
  • Turning conflicts into positive change
  • Applying techniques to diffuse conflicts
  • Applying techniques to delegate work to your team
  • Developing a delegation plan to use with team members
  • Managing and protecting your time
  • Identifying three high-impact action items for immediate attention back at work

How You Will Benefit

  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Adjust your behavioral style to give yourself a winning edge
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (5)

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