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Projects are about specific deliverables. Focusing on that outcome is the project manager’s main goal—but a program manager coordinates a number of related projects and operations that will benefit his or her organization. As an integral part of the organization's strategic business, you, as program manager, must apply very specialized skills,...

The Applied Business Architecture training course provides you with the knowledge and understanding of Business Modeling, Business Capabilities, TOGAF® Business Scenarios, Information Mapping, and Value Streams. The course also teaches you how to apply them in the development of a Business Architecture based on the TOGAF Standard, Version 9.2. Accredited...

Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships In competitive times like these, customers are constantly reevaluating service providers and vendors. Developing a solid rapport with customers is the key to achieving stability and growing business. This workshop shows you the principles and practices of moving from...

In todays ever changing business environment it is vital for women to have an assertive voice in business. Assertiveness techniques, when used effectively, can enhance almost every aspect of your job and life — Knowing which tools and techniques to use, and how and when to use them, is critical. AMA’s assertiveness training for women is a 3-day...

This is an Intense 5-day Six Sigma Certification Course The course is full of Games, Videos and Simulations. We will be using simulations to learn the Importance of Statistics and Data when Solving a Process problem. You will learn Powerful Root Cause Analysis Tools. We will be using Minitab as a statistical analysis tool throughout the course. The...

The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent.  In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing...

When you’re focused on your organization's future every day of every workweek, it's vital that you are well equipped to optimize your company's performance—as well as your own career—with executive leadership training. What does it mean to be an executive leader? It means you’re a visionary, a trailblazer, a strategist, a communicator, a coach,...

Delays, cost overruns, or quality problems can wreck your project. Keep it on course with this 5-day overview of project management. Aligned with PMI’s PMBOK®, this project management workshop helps you master the entire PM process. You’ll earn 35 professional development units (PDUs) pre-approved by PMI, and you’ll gain skills and...

Would you like a quick and easy method for composing documents—letters, memos, reports, proposals and performance appraisals—in an organized format? This business writing workshop provides you with basic formats and formulas for tackling any kind of writing task—and communicating to your readers what they need to know. You’ll streamline...

Want to shorten the sales cycle? Target accounts with the greatest growth potential? Balance personal and professional goals? In just two days, you'll learn how to take control of your time and work day so you can increase productivity, maximize your selling effectiveness and meet your goals. You'll adopt an organized approach to managing your responsibilities....

The ArchiMate® 3 Enterprise Architecture modeling language provides a uniform representation for diagrams that describe Enterprise Architectures. It includes concepts for specifying inter-related architectures, specifying viewpoints for selected stakeholders, and language customization mechanisms. It describes and brings different architecture domains...

Improving Your Project Management Skills: The Basics for Success Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately,...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...

This is an Intense 5-day Six Sigma Certification Course The course is full of Games, Videos and Simulations. We will be using simulations to learn the Importance of Statistics and Data when Solving a Process problem. You will learn Powerful Root Cause Analysis Tools. We will be using Minitab as a statistical analysis tool throughout the course. The...

The truism about best-laid plans going astray can easily be applied to projects. Even in the most carefully planned projects, unforeseen challenges can arise that might affect the outcome. When developing a project plan, it’s therefore crucial to identify potential risks—and strategize possible solutions to any “if/then” scenarios that can...