American Management Association Classes, Washington DC

No matter how capable a person you are, you will not have sustained and lasting success unless you are able to effectively lead yourself, influence, engage, and collaborate with others—and continuously improve and renew your capabilities. The seven habits of highly effective people are at the heart of team, organizational, and personal effectiveness....

Your Immediate Take-Aways Use and analyze robust budgets Use budgeting to help determine strategic direction Being responsible for the budgeting means you’re playing a vital role in your organization’s future. Your budget enables you to pinpoint critical variables that impact profit so your company can successfully pursue business goals...

"We take care of the future best by taking care of the present now.” ― Jon Kabat-Zinn As a leader, how can you stay focused on what’s important when there are so many demands for your immediate attention? Ever-changing market conditions, gadget overload, conflicting information and “emergencies” of all kinds can hurt your ability to...

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and elevate your team—and your...

As a marketing professional, you need to have a clear understanding of your markets and what drives your customers' decisions to buy. In this course, you’ll get modern techniques for analyzing markets and quantifying customer needs, wants, and preferences (NWP). Learn tactics to utilize the 4 Ps of Marketing (Product, Price, Place, and Promotion)...

Are you a manager overseeing some employees in an office and others working remotely? If so, you already know the unique challenges in terms of communication, collaboration and setting up meetings that work for everyone. Beyond these concerns, how do you create and set expectations that are equally effective for both groups—while instilling trust,...

Developing Your Analytical Skills: How to Research and Present Information When making decisions, how do you assess the credibility of information? Do you conduct research and gather data methodically, or act on instinct and follow the latest trends? Do you know what key questions to ask? Feel confident you’re making valid decisions? Whether...

National surveys* of thousands of employees disclosed that while many people work hard, they are worried about their lack of effectiveness. Survey results indicate: 1. Less than 50% of your team’s time is spent on the company’s most important objectives 2. Only 14% of employees feel they are contributing to company success 3. Less than half...

Building Better Work Relationships: New Techniques for Results-Oriented Communication In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your...

What if you could become an inspiring leader capable of garnering trust and prompting action? During times that would challenge even the most resilient and experienced leaders, it has never been more important to have an arsenal of tools, techniques, and best practices for coaching employees to excel. This hands-on course gives them to you—from...

Who Should Attend Professionals and managers who want to enhance their ability to deal with conflict situations productively. Those who embrace conflict can build understanding and better relationships—and experience greater personal and professional success. But managing conflict is not easy. In this workshop, you'll discover your own emotional...

Women at every level of an organization can be strong leaders—bringing essential skills like team leadership, strategic thinking and business acumen to their roles. To flourish as a leader, a woman needs not only the skills to lead, but a dynamic voice that can be heard and followed.  This unique 2-day program will provide you with the knowledge...

Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. Who Should Attend: Individuals who are new to project management “Accidental” project managers (professionals for whom PM is a secondary part of their jobs) Business analysts; subject-matter experts...

Expanding Your Influence: Understanding the Psychology of Persuasion Bringing about the reaction you want from others and expanding your influence require insights that go beyond the actual process of influencing—and into the psychology of what truly prompts us to say yes or no. This 2-day influencer training explores these psychological triggers,...

Extraordinary Productivity: The 5 Choices That Drive Success The Extraordinary Productivity: The 5 Choices That Drive Success course is based on ideas and practices accumulated over decades from the leaders of productivity. This FranklinCovey seminar provided by AMA will help you develop the necessary tools to maximize productivity in the...