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Deploying Cisco Unified Contact Center Express v6.0
New Horizons Computer Learning
Cisco® Deploying Cisco Unified Contact Center Express Software v6.0 UCCX This course, Deploying Cisco Unified Contact Center Express (UCCX) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact...
Data Recovery
New Horizons Computer Learning
This course provides an in-depth and hands-on exposure to the most highly technical logical and physical data recovery course available anywhere. You will learn the fundamentals of hardware data recovery which will enable you to properly diagnose dead drives and bring them back to life. You will also learn logical recovery for Windows, Mac OSX, Linux, RAID arrays, Exchange server and solid state flash NAND drives. Course Objectives The Data Recovery...
VMware® vSphere: Install, Configure, Manage v6.0
New Horizons Computer Learning
This course will give you a solid understanding of how to administer a vSphere infrastructure for an organization of any size. Who Should Attend System administrators or Systems engineers Course Outline 1 - Course Introduction Introductions and course logistics Course objectives 2 - Software-Defined Data Center Introduce components of the software-defined data center Describe where vSphere fits into the cloud architecture Install and use...
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MS SharePoint 2010 Site Collection & Administration
New Horizons Computer Learning
Students will learn to manage, administer and modify a SharePoint 2010 site based on business needs and objectives.The course will also focus on different aspects of Governance, Office 2010 integration, workflows and web parts. Who Should Attend: This course is intended for SharePoint Administrators, SharePoint Developers, Site Collection, Site Administrators and SharePoint Power Users who are tasked with working within the SharePoint environment....
ITIL® 2011 Continual Service Improvement
New Horizons Computer Learning
CSI (Continual Service Improvement) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares students to take the ITIL® v3 Continual Service Improvement Intermediate exam. Who Should Attend CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers and IT security managers who require a detailed understanding of the ITIL® Service Transition phase...
Business Analysis Essentials
New Horizons Computer Learning
This is an introductory course designed to provide participants with a basic understanding of the benefits, functions and impact a business analyst has within an organization. The course discusses the business analysis process as it is applied throughout a project as well as the pre-project activities that comprise strategy analysis. Participants learn how a business analyst supports the project throughout the solution development life cycle, from...
Oracle Database 11g - Administration I
New Horizons Computer Learning
This Oracle 11g training course will allow the student to gain the skills necessary for day-to-day administration of an Oracle database. The primary audiences for this course are: Database administrators Web server administrators System administrators Implementation specialists Data center support engineers Senior application designers and developers Course Objectives Major tasks to be considered within this course are: Configuration of the...
Adobe Captivate 8: The Essentials
New Horizons Computer Learning
This beginner class will teach you to record and produce software demonstrations, interactive training simulations, and soft skills training.
Certified Hardware Asset Management Professional
New Horizons Computer Learning
This course follows the lifecycle of IT hardware assets beyond the scope of the cradle to grave analogy and discusses the business practices that can best be used to manage those assets efficiently and cost-effectively. Who Should Attend Asset Managers, ITIL trained IT Professionals, Project Managers/PMP's. Course Outline 1 - Day One ITAM Code of Ethics Communication and Education Management Overview Policy Management in Hardware Asset Management...
Monitoring and Operating a Private Cloud
New Horizons Computer Learning
This course describes how to monitor and operate a cloud with Microsoft System Center 2012 R2. It focuses on how to manage and administer a cloud environment and describes how you can monitor key infrastructure elements and applications. The primary audience for this course includes cloud administrators who are responsible for monitoring and protecting the cloud infrastructure. It is also intended for solution architects who are responsible for...
Oracle Database 11g - SQL Fundamentals
New Horizons Computer Learning
This course will prepare students for the Oracle certification exams (OCP). The target audience for this training course is as follows: - All Oracle professionals, both business and systems professionals, who wish to pass the Oracle certification exams and need a "how to" guide to acquire the knowledge of SQL. - For non-Oracle professionals already experienced in the SQL but who wish to become acquainted with the unique and advanced features of...
VMware® Horizon w View: Install, Configure, Manage v6.2
New Horizons Computer Learning
VMware® Horizon (with View): Install, Configure, Manage v6.2 This hands-on training course gives students the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure (VDI) platform. It builds upon the skills of installing, configuring, and managing the View component. Who Should Attend System Administrators and System Integrators Course Objectives By the end of the course, you should be able to meet...
SAP BusinessObjects: Administration and Security
New Horizons Computer Learning
SAP BusinessObjects Business Intelligence Platform: Administration and Security Who Should Attend: System architects/administrators who are new to SAP BusinessObjects Business Intelligence platform and will be responsible for maintaining SAP BusinessObjects Business Intelligence platform users, groups, and objects in their organization Course Objectives Explain what is SAP Business Objects Business Intelligence platform Manage content...
Upgrading Your Skills to SQL Server 2016
New Horizons Computer Learning
This three-day instructor-led course provides students moving from earlier releases of SQL Server with an introduction to the new features in SQL Server 2016.
Oracle Database 11g - Administration II
New Horizons Computer Learning
This course brings database administrators beyond a basic understanding of their duties and to transfer advanced skills needed to effectively administer an Oracle database installation within a large-scale enterprise. Who Should Attend The primary target audiences for this course are: Database administrators Web server administrators System administrators Implementation specialists Data center support engineers Senior application designers and...
Oracle Database 11g - PL/SQL Fundamentals
New Horizons Computer Learning
Course Overview Provides an introduction to the PL/SQL database programming language, based upon the latest features available with the Oracle database. Syntax, structure and features of the language are discussed in the context of database applications and programming. Who Should Attend Target audience for this course is all Oracle professionals. Among the specific groups for whom this course will be helpful are: Application designers and developers...
Data Center Automation with vRealize Orchestrator
New Horizons Computer Learning
Data Center Automation with vRealize Orchestrator and vSphere PowerCLI This course equips experienced administrators with the knowledge to use the automation tools that all vSphere customers have access to. Students learn how to automate administration tasks with VMware vSphere® PowerCLI™ and VMware vRealize® Orchestrator™. Who Should Attend: Experienced vSphere administrators who want to use available tools to automate day-to-day tasks....
Designing for Cisco® Internetwork Solutions DESGN v3.0
New Horizons Computer Learning
Designing for Cisco Internetwork Solutions (DESGN) v3.0 course presents a structured and modular approach to designing networks that are scalable, resilient, and have well-defined failure domains. The course discusses routing and switching design of Campus and Enterprise networks in detail. Data center, wireless networking, and real-time traffic infrastructure are introduced and their effects on the core network are discussed from the design perspective....
Cisco®Administering Cisco®Unified Contact Cntr Ent Pt2
New Horizons Computer Learning
Cisco®Administering Cisco® Unified Contact Center Enterprise, Part 2 v10.0 (AUCCE2) This 5-day course is for system engineers and customers who provide "Day 2" support of a UCCE solution deployed in a CVP environment, and give the learner an understanding of the requirements, resources and tools required to perform adds, moves and changes in the inbound/outbound UCCE environment. Who Should Attend "This course is intended for those performing...
Certified Associate in Project Management Professional
New Horizons Computer Learning
Certified Associate in Project Management Professional CAPM® Course In this course, students will learn to apply project management processes acknowledged by the Project Management Institute (PMI®) to successfully plan and execute projects. This course is for people who have on the job experience doing project management activities and running projects, regardless of their job title. It is for those who wish to become certified project managers,...
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