May 13th
10am–6pm EDT
Meets 5 Times
Learn how to effectively manage and administer a unified communications system through this comprehensive online course, covering topics such as call routing, device registration, and user management.
1 class has spots left
ONLC Training Centers @ Online Classroom
Master the essentials of administering and supporting Cisco Unified Communications Manager solutions, SIP dial plans, and class-of-service capabilities in this foundational course. Ideal for CCNP Collaboration preparation or newcomers to Cisco collaboration technologies.
May 13th
10am–6pm EDT
Meets 5 Times
Jun 24th
10am–6pm EDT
Meets 5 Times
Jul 22nd
10am–6pm EDT
Meets 5 Times
Aug 19th
10am–6pm EDT
Meets 5 Times
Implementing Cisco Unified Communications Manager, Part 1 (IPT1) v9.0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 9.0, which is the call routing and signaling component for the Cisco Unified Communications solution. You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement...
Implementing Cisco Unified Communications Manager, Part 2 (IPT2) v9.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Device Mobility and Cisco Extension Mobility. You will apply...
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ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic v10.5 Cisco Course v10.5 | Cisco Unified Communications Manager Software v10.5, Cisco Unity Connection v10.5 This exclusive course focuses on adding phones and users in an environment that is similar to what you will see in your own system, including: Cisco Unified Communications Manager (CUCM) v8, and v9 and v10.5 Unity Connectionv8, and v9 and v10.5 Client devices...
This hands-on, exclusive course builds on the foundation provided by ACUCW1 and focuses on advanced administration of Cisco Unified Communications Manager (CUCM) v10. In this course, you will learn to build the UC infrastructure, including deploying a variable-length on-net dial plan that supports multiple sites. After learning how to configure the system, you'll discover how native presence and instant messaging and presence can enhance collaboration....
Implementing Cisco Emergency Responder (ICER) is a 2 day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification...
SIP Trunk Optimization (SIPTO) is a 5-day instructor led course that is intended for Cisco telephony administrators who need to understand the features and functionality of the SIP protocol, as implemented in the Cisco Unified Communications environment. The course begins with an examination of how SIP is used to establish, manage, and terminate sessions over an IP network. Next, it discusses the various types of SIP trunk options available...
Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC, and combines elements from off-the-shelf courses CVOICE, ICOMM, CIPT 2 and TVOICE...
Skyline Advanced Technology Services
In the past two years, Cisco has made a concerted effort to move many of its applications from dedicated servers to a virtual environment. This five day training event is intended for individuals who are interested in learning the fundamentals of supporting UC applications in a UCS virtualized environment. The course will cover both the Unified Computing System B Series servers and the stand alone C Series servers. The four main areas of study will...
New Horizons Computer Learning
Cisco® Introducing Cisco® Voice and Unified Communications Administration v8.0 (ICOMM) Students learn the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, like system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager. Who Should Attend Channel Partner / Reseller Customer Employee Skills the Student will learn: Describe...
Communications Manager Administration for Version 10.0 (CMA v10.0) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with day-to-day operation of the Cisco Unified Communications Manager 10.0 (CUCM 10) product. This course will introduce you to the CUCM 10.0 system, the basic procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition...
Unity Connection Administration (UCA) v10.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 10.0 system. Students that require skills beyond administration where...
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