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ITIL Training in Washington, DC

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ITIL® Service Strategy

at Sprintzeal Americas Inc - Downtown, Washington, D.C. 1875 I St NW 5th Fl, Washington, District of Columbia 20006

Service strategy shows how to transform service management from an organizational capability into a strategic asset, and to then think and act in a strategic manner. It helps to clarify the relationships between various services, systems or processes and the business models, strategies or objectives they support ITIL Service Strategy training from...

No Upcoming Schedules
$2,598

3 sessions

ITIL® Intermediate: Service Operation

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

Learn to plan, implement, and optimize service operation processes that align with your organizational strategy in this ITIL Service Lifecycle training course. This three-day course provides you with the foundational knowledge needed to pass the ITIL Intermediate Service Operation certification exam, and three credits towards ITIL Expert certification....

No Upcoming Schedules
$2,650

3 sessions

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ITIL® Service Operation

at Sprintzeal Americas Inc

ITIL Service Operation process uses methods from quality management in order to learn from past results. This process aims to improve the efficiency of IT processes with the concept of continual improvement. It uses a metric driven approach to identify opportunities for improvement and to measure the impact of improvement efforts. It is a phase of...

No Upcoming Schedules
$2,895

3 sessions

ITIL® Intermediate: Service Design

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

ITIL Service Design is one of ten intermediate level courses in the ITIL curriculum. Gain the skills you need to plan, implement, and optimize service design processes. Successful completion of this three-day course course provides you with the foundational knowledge needed to pass the ITIL Intermediate Service Design certification exam, and earns...

No Upcoming Schedules
$2,650

3 sessions

ITIL Foundation Training

at Sprintzeal Americas Inc - Downtown, Washington, D.C. 1875 I St NW 5th Fl, Washington, District of Columbia 20006

Information Technology Infrastructure Library is the most demandable course in the IT field. This trains the individuals from the basic IT concepts and processes. Target Group: The training mainly focuses on the key elements and concepts associated with ITIL service lifecycle management. It guides on how to apply ITIL techniques to improve efficiency...

No Upcoming Schedules
$1,595

2 sessions

COBIT 5 Foundation

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

COBIT® 5 is the industry-leading framework for the governance and management of enterprise IT. Control Objectives for Information and Related Technology (COBIT) is a framework providing best practices for the governance and management of enterprise IT services. The COBIT 5 framework covers five main topic areas: audit and assurance, risk management,...

No Upcoming Schedules
$2,650

3 sessions

ITIL Foundation

at ASPE Inc.

Just as PMI has set the standards for Project Management around the world, ITIL® is the most widely accepted approach to IT Service Management in the world. This three-day course introduces the fundamentals of IT Service Management (ITSM) based on ITIL (2011) of the IT Infrastructure Library (ITIL). Originating in the UK, ITIL has been adopted for...

No Upcoming Schedules
$2,395

3 sessions

ITIL® v3 Practitioner Certification

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

Gain the foundational knowledge and skills for building an effective IT organization that supports and complements ITIL best practices in this ITIL Practitioner training course. This two-day course will provide you with the foundational knowledge needed to pass the ITIL Practitioner certification exam, and three credits towards your ITIL Expert certification....

No Upcoming Schedules
$1,950

2 sessions

ITIL® Managing Across the Lifecycle Qualification

at Learning Tree International - Rockville 1801 Rockville Pike 2nd Fl, Rockville, Maryland 20852

As the capstone leading to ITIL Expert certification, this ITIL Managing Across the Lifecycle (MALC) training enhances your knowledge of ITIL best practices through analysis of a case study. This five-day course will provide the foundational knowledge needed to pass the ITIL Managing Across the Lifecycle qualification exam, and five credits towards...

No Upcoming Schedules
$3,190

5 sessions

ITIL® v3 Service Lifecycle: Service Strategy

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

Learn to plan, implement, and optimize ITIL Service Strategy processes that align with your organizational strategy in this ITIL Service Lifecycle training course. This three-day course provides you with the foundational knowledge needed to pass the ITIL Intermediate Service Strategy certification exam, and three credits towards your ITIL Expert certification....

No Upcoming Schedules
$2,650

3 sessions

ITIL® Intermediate: Service Offerings and Agreements

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

Gain the foundational knowledge and skills to plan, implement, and optimize IT processes and best practices in this ITIL Service Capability training course. This five-day course will provide you with the foundational knowledge needed to pass the ITIL Service Offerings and Agreement certification exam, and four credits towards your ITIL Expert certification....

No Upcoming Schedules
$3,190

5 sessions

ITIL® Intermediate: Planning, Protection & Optimization

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

Gain the foundational knowledge and skills to plan, implement, and optimize IT processes and best practices in this ITIL Service Capability training course. This five-day course will provide the foundational knowledge needed to pass the ITIL Planning, Protection and Optimization certification exam, and four credits towards your ITIL Expert certification....

No Upcoming Schedules
$3,190

5 sessions

ITIL® Intermediate: Continual Service Improvement

at Learning Tree International - Rockville 1801 Rockville Pike 2nd Fl, Rockville, Maryland 20852

Gain the foundational knowledge and skills to plan, implement, and optimize processes and activities in this ITIL Service Lifecycle training course. This three-day course will provide the foundational knowledge needed to pass the ITIL Intermediate Continual Service Improvement certification exam, and three credits towards your ITIL Expert certification....

No Upcoming Schedules
$2,650

3 sessions

ITIL® Intermediate: Operational Support and Analysis

at Learning Tree International - Herndon 13650 Dulles Technology Dr Ste #175, Herndon, Virginia 20171

Gain the knowledge and skills you need to plan, implement, and optimize service design processes in this ITIL Service Capability: Operational Support and Analysis training. Intermediate OSA focuses on the practical application of OSA practices in order to enable event, incident, request, problem, access, technical, IT operations and application management....

No Upcoming Schedules
$3,190

5 sessions

ITIL® Intermediate: Release, Control and Validation

at Learning Tree International - Rockville 1801 Rockville Pike 2nd Fl, Rockville, Maryland 20852

Gain the foundational knowledge and skills to implement, optimize, and manage IT processes and best practices in this ITIL Service Capability training course. This five-day course will provide the foundational knowledge needed to pass the ITIL Release, Control and Validation certification exam, and four credits towards your ITIL Expert certification....

No Upcoming Schedules
$3,190

5 sessions

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