Troubleshoot Cisco® IP Telephony & Video v1.0 CTCOLLAB
- All levels
- 18 and older
- $3,795
- Earn 37,950 reward points
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- Live, Interactive online classroom
- over 5 sessions
May 13th
10am–6pm EDT
Meets 2 Times
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Class Description
Description
What you'll learn in this ip training:
Troubleshooting Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network.
The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.
Who Should Attend
Upon completing this course, the learner will be able to meet these overall objectives:
The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.
Who Should Attend
- The primary target audiences for the course are: Network administrators and network engineers CCNP Collaboration candidates
- Secondary audiences are: Systems engineers
Upon completing this course, the learner will be able to meet these overall objectives:
- Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
- Troubleshoot issues that relate to Cisco Unified Communications Manager
- Troubleshoot issues that relate to Cisco VCS
- Troubleshoot call setup issues
- Troubleshoot ILS and GDPR issues
- Troubleshoot Cisco Unified Communications Manager mobility features
- Troubleshoot issues that relate to Cisco TelePresence Management Suite
- Troubleshoot media resource and voice quality issues
Remote Learning
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
Refund Policy
Please notify us at [email protected]
- 7 or more business days in advance of your scheduled class if you need to cancel your reservation for applications classes.
- 12 or more business days for technical classes.
In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.
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New Horizons Computer Learning
As part of the largest independent IT Training Provider, New Horizons Computer Learning Center delivers more courses than any other IT training company.
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