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Learn how to develop a high-performance team, resolve conflicts, and adapt your management style to successfully manage people in any situation. Discover proven tools and techniques to motivate and empower your team members, communicate effectively, and elevate your effectiveness using principles of emotional intelligence. Join this professional course at the American Management Association.
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|Location||Live, interactive online classroom|
|Class Level||All levels|
|Age Requirements||21 and older|
|Average Class Size||10|
To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:
Supported OS, Browser and Additional Requirements
If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.
Test Your Computer
The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins.
|Class Delivery||AMA's Live Online Seminars are live, interactive, instructor-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office.
You'll be able to speak to and/or electronically communicate with the instructor's and other attendees. You can also share files, view the instructors desktop, ask questions, tell the instructor to speak louder, softer, slow down, etc. (through simple icons). You'll see what your instructor is writing, view and hear questions and comments from other attendees, and be able to work in subgroups. A headset is required for optimal communication throughout the Live Online Seminar.
A member of AMA's expert faculty of business professionals will lead your seminar. Beyond our course leaders’ experience in business training, they are specially trained to present AMA's high-quality content in an engaging, live online format.
We want you to feel completely comfortable and ready to go, so we’ll email you before your scheduled seminar and give you all the information you need about the simple set-up process.
Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.
You’ll learn how to:
You’ll also get:
Who Should Attend
Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude, and commitment to shared goals.
How will you Benefit
What You Will Cover
The Experience of Being a Manager in Today’s Organization
Organizational Culture and Ethical Leadership
Personal Styles: DiSC®
Motivating Those You Manage
Communication Skills for Managers
"actionable and easy to implement"
This session was fantastic. It helped me put myself and my management style in context and identify my own areas of improvement. It is actionable and easy to implement immediately after sessions end.
Anne did an outstanding job presenting the material, walking us through the exercises, and sharing from personal experience. Her highly focused style kept us on track with the lesson objectives, and her interactions with the participants helped foster an
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.
If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.
Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.
Please email us at [email protected]
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
This school has been carefully vetted by CourseHorse and is a verified Online educator.
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