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Moving from an Operational Manager to Strategic Leader

American Management Association

Learn to become an innovator, a persuasive player, and a champion of strategic change with this training course at the American Management Association. Develop the skills to inspire your team, anticipate opportunities, and encourage risk-taking and innovation. Make your mark as a strategic leader in your organization.

(5) All levels 21 and older
$2,795

2 sessions

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Change Management

  • All levels
  • 18 and older
  • $395
  • Earn 3,950 reward points
  • Price Lock Guarantee
  • Online LIVE Training (OLL)
  • 8 hours
Change Management
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  • $395
  • 8 hours
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Class Description

Description

What you'll learn in this change management training:

This workshop will give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Course Objectives

This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Course Outline

1 - Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking LotWorkshop Objectives
2 - Preparing for Change
  • Defining Your Strategy
  • Building the Team
  • 3 - IDENTIFYING THE WIFM
  • What's in it for Me?
  • Building Support
4 - Understanding Change
  • Influences on Change
  • Common Reactions to Change
  • Tools to Help the Change Process
5 - Managing the Change
  • Change Readiness Audit
  • Stakeholder analysis
  • Developing a Change Management Plan
  • Developing a Communication Plan
  • Implementing the Plans
6 - Gaining Support
  • Gathering Data
  • Addressing Concerns and Issues
  • Evaluating and Adapting
7 - Making it all worthwhile
  • Leading Status Meetings
  • Celebrating Successes
  • Sharing the Results and Benefits
8 - Using Appreciative Inquiry
  • The Four Stages
  • The Purposes of Appreciative Inquiry
  • Examples and Case Studies
9 - Bringing People to your Side
  • A Dash of Emotion
  • Plenty of Facts
10 - Building Resiliency
  • What is Resiliency?
  • Why is It Important?
  • Five Easy Steps for the Leader and the Individual
11 - Building Flexibility
  • What is Flexibility?
  • Why is it Important?
  • Five Easy Steps for the Leader and the Individual
12 - Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

If it becomes necessary to reschedule or cancel a registered class, students must provide advance notice in writing to the Educational Consultant five business days prior to the start of the class. For rescheduling purposes, this action will allow the student to select an alternate class without penalty.

  • If a student withdraws from the institution on or before the first class day, or fails to begin a class, the refund shall equal the sum of all amounts paid or to be paid by or on behalf of the student for the program, less an administrative fee of $100.00.
  • If after a class has begun and before the expiration of 10% of their program for which he or she was charged, a student withdraws, drops out, or otherwise fails to attend classes, the refund shall equal 75% of all amounts paid or to be paid by or on behalf of the student for the program, less a $100 administrative fee per course.
  • If after expiration of 10% of the program for which he or she was charged, and before expiration of 25% of the period, a student withdraws, drops out or otherwise fails to attend classes, the refund shall equal 25% of all amounts paid or to be paid on behalf of the student for the program, less administrative fee of $100 per course. If after expiration of 25% of the program for which he or she was charged, a student withdraws, drops out or otherwise fails to attend classes, the student may be deemed obligated for 100% of the tuition, fees and other charges assessed by the institution.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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New Horizons Nashville

With a convenient location in Nashville, New Horizons provides classes on a variety of technical and business applications. We offer an extensive selection of vendor-authorized training classes for top technology providers like Adobe, Cisco, Citrix, Microsoft, and VMware.

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