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IT Project Management Training
Chicago
Learn the essential principles and strategies for successful IT project management in Chicago, with classes covering topics such as project planning, risk assessment, and team communication.
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User Research Methods
Developing a deep understanding of users’ behavior, thoughts, needs, and desires helps design teams solve well-defined problems. Without identifying these core problems and opportunities, launching a product or service is simply a stab in the dark. User research is the means by which we foster this understanding. It focuses on developing direct connections to end users in order to make sense of their everyday lives, learn about their frustrations,...
ITIL® Service Lifecycle: Continual Service Improvement
Learn to manage and control the activities and techniques within the ITIL continual service improvement stage. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This...
Project Management Fundamentals
In this comprehensive course, you will learn the fundamentals of project management: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders. Aligned with the Project Management Institute (PMI®) A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Fifth Edition, Project Management Institute, Inc., 2013, this course provides a step-by-step guide to planning and executing a project. Working through...
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Managing Agile Projects Using TFS 2018
ONLC Training Centers @ 1800 Nations Dr, Chicago, IL
This 3-day course provides Project managers, Scrum masters and Team leads the essential skills required to effectively manage a software development project using Microsoft Visual Studio Team Foundation Server 2018. This course focuses on Agile methodologies and includes discussions and content focused on both Scrum and Kanban practices. We look at how TFS supports the team during the sprint planning and daily Scrum events, as well as how to create...
ITIL® Service Capability: Release, Control & Validation
Learn how to use the ITIL release, control, and validation processes, activities, and functions to achieve operational excellence. In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to...
DevOps Implementation Boot Camp
Global Knowledge @ 230 W Monroe St, Illinois City, IL
Learn the practices, tools, and skills that make true continuous operation possible in the real world. For decades there have been big disconnects between the different roles of the IT shop. We struggle with inherent barriers between development projects and the stable infrastructure needed to deploy and run products. Applications get completed and tested in insulated internal environments without adequate collaboration between production IT staff...
ITIL® Service Lifecycle: Service Transition
Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL service transition. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations. This...
ITIL® Service Lifecycle: Service Strategy
"Learn the principles, purpose, and objective of ITIL Service Strategy." In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations...
ITIL® Service Lifecycle: Service Operation
Learn the principles, processes, common activities, and implementation considerations of ITIL service operation. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations. This course utilizes lecture,...
PMP® Exam Prep Boot Camp
Global Knowledge @ 1500 McConnor Pkwy, Schaumburg, IL
In this course, you'll gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge (PMBOK® Guide)—Fifth Edition and other sources, this course includes a wide variety of learning tools and study aids, all using PMI® terminology. Learning activities in this Boot Camp target each of the three major learning styles: visual, auditory, and kinesthetic....
ITIL® Service Capability:Operational Support & Analysis
Gain practical experience planning and executing processes within ITIL operational support and analysis. In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the operational support and analysis of services and service delivery. You will cover the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning...
ITIL® Foundation
Learn about process improvements, benefits, and challenges of ITIL, and get your ITIL Foundation certification. In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL...
Certified Scrum Master(CSM)
A ScrumMaster is the lifeline of an Agile project, removing roadblocks and facilitating processes, working with the Product Owner and the team to ensure that the values and practices of Scrum are followed. The Certified ScrumMaster course helps you gain a high degree of proficiency in the processes of the Scrum Methodology. Agenda: General Knowledge Agile Manifesto Scrum Foundations Scrum Roles Overview ScrumMaster Product Owner The...
All levels
18 and older
ITIL® Service Strategy
ITIL® Service Strategy course in Chicago IL is the center and origin point of the ITIL service lifecycle which focuses on helping IT organizations improve and develop in the long run. The ITIL® Service Strategy course helps the organization deliver and support services and products efficiently. ITIL Service Strategy training from Sprintzeal’s covers the risk and success factors of an organization and that’s why it is most important. The purpose...
ITIL® Service Design
Sprintzeal Americas Inc @ 401 N Michigan Ave, Chicago, IL
ITIL® Service Design training in Chicago IL focuses on the design of IT services and covers the architectures, processes, policies, and documentation that will help enable design services that meet the needs of the organization. This Service Design acts as a module and guides how to create and launch products and services that will meet the ongoing needs of the organization. ITIL® Service Design course in Chicago IL covers and controls activities...
ITIL® Service Operation
Sprintzeal Americas Inc @ 401 N Michigan Ave, Chicago, IL
Our ITIL® Service Operation training in Chicago IL focuses on the coordination and implementation of activities that enable a smooth and continuous flow of operations, products, and services during the IT service lifecycle. This ITIL® Service Operation module supports business operations and helps in taking control of new or changed services which in turn helps in planning and executing the actual efficiency. ITIL® Service Operation course covers...
ITIL® Operational Support and Analysis
ITIL® Operational Support and Analysis training in Chicago IL focuses on offering a solid understanding of IT principles, processes, and aspects. ITIL® OSA training ideal for IT service management professionals. This certification training establishes the ability to apply support and analysis in service management. This course acts as a key module in the IT service management field and it also prepares you for the ITIL® OSA exam. The main aim...
ITIL Foundation Training
ITIL Foundation aims at an information technology infrastructure library that describes procedure, task, and checklists. These are neither organization-specific nor technology-specific and can maintain a minimum level of competency. The methodologies covered in this are used to maintain compliance and to measure improvement. And the skills gained allows the organization to establish a baseline from which it can implement and measure improvement. ...
ITIL® Release Control and Validation
Our ITIL® Release Control and Validation certificate training in Chicago IL is designed to help in successful planning, testing and implementation of new services which helps in meeting the organizational and user requirements. This ITIL certification helps achieve IT operational excellence. Getting this ITIL certification is crucial as it acts as a key component that helps in showing the principles, processes, methods and functions and the way...
DevOps Implementation Boot Camp
The DevOps training and certification breaks the development-operation barrier and helps bridge the gap between software development and the IT team. It helps in increasing the demand for professionals who have an understanding of both operational and development. This DevOps training in Chicago IL gives an overview of the entire development process which allows continuous delivery and deployment of new software and helps experts with...
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