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ITIL® Service Operation

at Sprintzeal Americas Inc - Streeterville

(50)
Course Details
Price:
$2,698 16 seats left
Start Date:

Mon, Jul 29, 9:00am - Jul 31, 5:00pm (3 sessions)

Next start dates (3)

Location:
Streeterville, Downtown/Loop
401 N Michigan Ave
Btwn E Illinois St & E Lower Wacker Dr
Chicago, Illinois 60611
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Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this itil training:

ITIL Service Operation training from VMedu Partnered Sprintzeal’s makes sure one to prepare for the ITIL® SO exam in the comfort of their own place.
 
The Service Operation (SO) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The SO module focuses on coordination of the activities involved during service strategy design and transition phase. This certification is aimed at the professionals involved in management of Service Operations.

After completing this course, you will be able to:
  • Describe the Service Operation’s purpose, objectives, scope and value to business and the key components of ITIL library
  • Explain the involvement of Service Operation staff within other lifecycle stages
  • Describe the Operational Activities in other Lifecycle Stages
  • Explain how Service Operation (SO) is organized and how its functions are structured
  • List the challenges, critical success factors and risks associated with Service Operations
Prerequisites:
Candidate appearing for the course must hold:
  • Earlier ITIL® (V2) Foundation plus Foundation Bridge
  • ITIL® Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes).
Location will be conveyed to the registrants before the start of class.

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Refund Policy
1. Classroom Training/ Virtual classes
All Cancellations must be notified over email and the refunds will be provided as below:
  • All registrations should be made at least two weeks prior to workshops, unless website allows you to book it online over last minute.
  • 20 days to the workshop 
  • 75%-10 days to the workshop: 50%
  • Less than 10 days to the workshop: No refund + 10% (of Standard Course Fee) Cancellation charge.
2. Online Training 
All cancellations must be notified over email and the refunds will be provided as below:
  • Within 48 hours of registration and before accumulating 30 minutes training: 100% or transfer to another online course
  • After 48 hours of registration and after accumulating 30 minutes of training: No refund

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Sprintzeal Americas Inc

All classes at this location

Start Dates (4)
Start Date Time Teacher # Sessions Price
9:00am - 5:00pm TBD 3 $2,698
This course consists of multiple sessions, view schedule for sessions.
Tue, Jul 30 9:00am - 5:00pm TBD
Wed, Jul 31 9:00am - 5:00pm TBD
9:00am - 5:00pm TBD 3 $2,698
This course consists of multiple sessions, view schedule for sessions.
Tue, Aug 13 9:00am - 5:00pm TBD
Wed, Aug 14 9:00am - 5:00pm TBD
9:00am - 5:00pm TBD 3 $3,798
This course consists of multiple sessions, view schedule for sessions.
Sun, Aug 25 9:00am - 5:00pm TBD
Sat, Aug 31 9:00am - 5:00pm TBD
9:00am - 5:00pm TBD 3 $2,698
This course consists of multiple sessions, view schedule for sessions.
Tue, Aug 27 9:00am - 5:00pm TBD
Wed, Aug 28 9:00am - 5:00pm TBD

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Our courseware in the fields of Sales, Operations, Marketing, Management and consulting is aimed at delivering measurable improvements...

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