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Introduction to Session Initiation Protocol (SIP) v2.0
As more vendors offer products that use Session Initiation Protocol (SIP) as their signaling protocol, this course provides you with the solid footing you need to work with SIP devices in your network, regardless of vendor. You will learn about the purpose and architecture of SIP and how SIP functions. Skills Gained Problems SIP is designed to solve SIP interactions with other protocols in the TCP/IP stack Architecture of SIP, including user...
Avaya Aura® Session Manager & System Manager Implement
Avaya Aura® Session Manager and System Manager Implementation (R6.3) (4U00040) Learn how Session Manager and System Manager are installed. In this course, you will identify the hardware needed to support System and Session Manager. You will also learn how Avaya System Platform and the System Manager templates are installed. Hands on labs allow you to install Session Manager and perform the initial configuration needed to support its functionality....
Avaya Aura® Session Manager & System Manager Implement
Avaya Aura® Session Manager and System Manager Implementation, Administration, and Support (R6.3) (9U01003) Learn to install, configure, and maintain System and Session Manager. In this course, you will identify the hardware needed to support System and Session Manager. Then, through a combination of lectures and hands-on labs, you will install and configure these products to support SIP users, SIP call routing, and networking of Avaya and third-party...
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Avaya Aura® Contact Center Administration (3609)
Learn how to access and configure Avaya Aura Contact Center Manager Administration Release 6.x. For added lab review, access individual Avaya Aura® Contact Center Administration Lab Lookback video files with step-by-step instruction from a subject matter expert to provide that extra support on mastering the skill. This course is designed for personnel responsible for administering and managing Avaya Aura® Contact Center Administration. In this...
Avaya Aura® Messaging Implementation (5C00062V)
Master the necessary skills to install Avaya Aura Messaging and troubleshoot issues that arise during the implementation process. Through this hands-on training, you will learn the basics of implementation tasks for Avaya Aura Messaging and how to troubleshoot issues that may arise during the implementation process. You will also learn about the hardware and architecture, administrative tasks, preparing the Microsoft Exchange Store, and how to back...
Avaya Aura® Communication Manager Administration
Learn to administer and configure the system and user features of Avaya Aura Communication Manager Release 6.3. For additional lab review, you can access Avaya Aura® Communication Manager Administration Lab Lookback videos that provide step-by-step instructions from subject matter experts. In this course, you will learn to perform Communication Manager (CM) administration tasks. You will cover basic features and functions, creating a dial plan,...
Avaya Aura® Session Manager and System Manager
Avaya Aura® Session Manager and System Manager Support (R6.3) (5U00050) Configure and maintain System and Session Manager In this course, you will learn how System and Session Manager are configured and maintained. Lectures and hands-on labs are combined to help you understand and perform day to day operations on both products. You will learn how System Manager users are defined and maintained, how data is imported and exported, how SIP users...
Avaya Aura® Messaging Admin, Implement, Troubleshoot
Avaya Aura® Messaging Administration, Maintenance, Implementation, and Troubleshooting Fast Track This skills-based course provides fundamental working knowledge of Avaya Aura Messaging implementation and daily administration and maintenance. This course combines the Avaya Aura Messaging Administration, Maintenance, and Troubleshooting and the Avaya Aura Messaging Implementation courses. It is offered as a condensed, five-day fast track version...
Avaya Aura® Contact Center - Orchestration Designer
Avaya Aura® Contact Center - Orchestration Designer Scripting (3610) Master scripting commands and blocks to create scripts and flows for contact routing. In this course, you learn how to plan for, create, manage, and administer applications (scripts and flows) using the basic script commands and elements in the Orchestration Designer tool, available with Avaya Aura Contact Center - Manager. You will learn to combine commands, intrinsics, and...
Avaya Aura® Messaging Admin, Maintenance & Troubleshoot
Avaya Aura® Messaging Administration, Maintenance, and Troubleshooting (5C00063V) Understand the key concepts of Avaya Aura Messaging administration, maintenance, and troubleshooting. This course focuses on basic administration, maintenance, and troubleshooting tasks for Avaya Aura Messaging 6.1 including: Solution features, components, architecture, and topologies Setting up flexible storage with the additions of using Exchange Store or VMware...
Avaya Aura® Session & System Mgr Support
Avaya Aura® Session Manager and System Manager Support (R6.3) (5U00050) Configure and maintain System and Session Manager In this course, you will learn how System and Session Manager are configured and maintained. Lectures and hands-on labs are combined to help you understand and perform day to day operations on both products. You will learn how System Manager users are defined and maintained, how data is imported and exported, how SIP users...
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