Learn the ins and outs of customer relationship management (CRM) in Chicago with classes that cover topics such as data analysis, customer segmentation, and effective communication strategies.
1 class has spots left
ExitCertified @ 111 W Illinois St, Chicago, IL
This comprehensive hands-on course is a must for new Salesforce administrators. Administration Essentials for New Admins is the core training that ensures your success with Salesforce. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment. Skills Gained Customize your application, including page layouts, fields, tabs, and business processes. Create...
This course discusses the scheduling process, scheduling engine, and scheduling service activities in detail since they are key entry points in the scheduling process. It also discusses how to use service scheduling in situations that have complex scheduling requirements. Audience Profile: This course is designed for new partners and customers of Microsoft Dynamics CRM that want to learn about the available service scheduling features in the...
This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 courses. The course describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft Dynamics CRM for Outlook interface, searching, and reporting. Audience Profile: This course is intended for individuals...
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