Customer Service Training in Los Angeles, CA

The focus of the training is to ensure increased customer satisfaction, increased repeat business, increased customer referrals, increase sales and a decreased staff turnover. Learning Objectives: Making a good first impression Maintaining a positive and courteous attitude  Reading body language  Asking questions and listening skills ...

A Notary Signing Agent is a notary public who has specialized expertise in the handling of mortgage loan documents. With the housing market on the rebound, this will be an in-demand service for notary publics!  Currently, Notary Signing Agents can make anywhere from $80-$150 per loan package. In this six-hour seminar,...

Sign up for this intensive one-day seminar designed to equip you with everything you need to know to become an effective Notary. Find out about the laws that all California Notaries are required to know, as well as what you need to know to pass the State exam (required to be taken every 4 years), identify document signers, keep a journal, fill out...

BAR Specified Diagnostic and Repair Training is intended to provide students a high level of competency in the diagnosis and repair of Smog Check failures. This training focuses on the areas of electrical/electronic systems and engine and emission control performance. Students with at least two years of engine performance repair experience and who...

Building strong relationships with your customers is the key to sales success. Salesforce is a powerful tool that enables you to manage your customer relationships more effectively and efficiently - resulting in greater sales to new and existing customers. This course will give you the knowledge and skills you need to use Salesforce in the real world...

In this introductory QuickBooks online training to using QuickBooks Online, learn to use QBO® correctly from the beginning. Enter your sales income from Customers, specific to your business’s daily workflow. Track your company’s Expenses. Run reports to understand your business’s growth. You’ll also learn all the most common errors people...

A student in this class will learn how to be a Salesforce Service Cloud Consultant. The instructor will cover all the key customer service concepts within Salesforce in addition to sharing real world experiences and best practices.  The topics covered in this class are, but not limited to:  Software Development Lifecycles Project management...

There are over 1 billion people checking Facebook daily and if you are not currently advertising, you’re missing out on the ability to reach the ones that will love your product or service. This bootcamp will teach you some of the insider secrets about the new Facebook ad platform and how to target your ads to be shown to the people most interested...

You’ll complete five intense hours in just one day. You’ll work hands-on creating effective marketing solutions for your business in a small group of no more than 10 like-minded entrepreneurs. Each workshop is conducted by award winning marketing executive, Val Holwerda. Also included is an hour-long, one-to-one personalized follow-up session...

You know it’s smart to connect with over 500 million business professionals on LinkedIn, but you may not know how to do it without wasting tons of time and money. This course delivers a step-by-step guide to using LinkedIn to grow your business, find profitable clients and customers, and hire the perfect employees. Learn the most effective ways...

This training course is dedicated to providing you with a flexible, high-performance learning system. This dedication has resulted in a unique and progressive training method. Unlike other training methods that focus on theory or high-tech training products that overwhelm you, this training method provides a simple approach to learning computer software....

Our 8 Hour Redlands EPA RRP Initial Certification course is fast-paced, interactive. Packed with valuable information. There are eight classroom modules and eleven hands-on activities. Depending on your state the test will be between 25 – 50 questions. Upon completion of the course, you will receive a certification. To extend that certification...

From video production to promotion, this course details how to use the power of YouTube to promote business brands, products, or services, ultimately attracting new customers. Unfamiliar entrepreneurs receive a full tutorial on pre-production and production essentials, from developing video ideas that attract attention to overcoming lighting and sound...