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Customer Service Training in Los Angeles, CA

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Customer Service Training Coming up in Los Angeles

51 classes have spots left

Exceptional Customer Service

This class is temporarily being offered remotely.

at Training Connection - Downtown 915 Wilshire Blvd Ste 1800, Los Angeles, California 90017

The focus of the training is to ensure increased customer satisfaction, increased repeat business, increased customer referrals, increase sales and a decreased staff turnover. Learning Objectives: Making a good first impression Maintaining a positive and courteous attitude  Reading body language  Asking questions and listening skills ...

Tuesday Jun 30th, 9am - 4:30pm Pacific Time

Exceptional Customer Service

This class is temporarily being offered remotely.

at Training Connection - The Loop 230 W Monroe St Ste 610, Chicago, Illinois 60606

We run public customer service classes as well as onsite customer service training across the country. The focus of the training is to ensure increased customer satisfaction, increased repeat business, increased customer referrals, increase sales and a decreased staff turnover. Learning Objectives: Making a good first impression  Maintaining...

Friday Jun 26th, 9am - 4:30pm Central Time

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Improving Customer Service

This class is temporarily being offered remotely.

at Improving Communications - Online Online Webinar, New York, New York 00000

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of...

Wednesday Jun 3rd, 9am - 1pm Eastern Time

$493.55

Customer Service Communication in Times of Crisis

This class is temporarily being offered remotely.

at Improving Communications - Online Online Webinar, New York, New York 00000

Learn tools and techniques to position yourself and your organization as an authority. Be in control as you learn to get information to your customers in a rational and reasonable manner. We will cover: Setting a communication frequency with your audience Setting expectations and policies around refunds and the ease of giving customer’s money back...

Monday Jun 8th, 12pm - 1pm Eastern Time

Excellence in Service: Advanced

This class is temporarily being offered remotely.

at New Horizons Learning Group LA - Burbank 333 N Glenoaks Blvd Ste 400, Burbank, California 91502

In this course, learn how to develop and monitor service standards to support exceptional customer service; build customer service teams; understand your customers and how they measure service; and how to develop customer loyalty with your customers. After completing this course, students will know how to: Discuss the basics of service standards,...

Tuesday Jun 23rd, 6am - 2pm Pacific Time

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Emotional Intelligence & Customer Service

This class is temporarily being offered remotely.

at Improving Communications - Online Online Webinar, New York, New York 00000

Emotional Intelligence & Customer Service in Times of Crisis Session 1 of Customer Service in Time of Crisis In times like these, people are in reaction mode. They’re working more from “fight vs. flight” than using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that...

Monday Jun 1st, 12pm - 1pm Eastern Time

Design for Six Sigma Overview

This class is temporarily being offered remotely.

at Quality & Productivity Solutions, Inc - Marlborough 28 Lord Road, Ste 205, Marlborough, Massachusetts 01752

Design for Six Sigma (DFSS) overview provides a summary of methodologies for designing the quality and reliability into products, services and processes. It provides overview of the concepts, process and methodologies needed to understand DFSS. Course Benefits Using DFSS approach, attendees understand how to design quality into products, processes...

Monday Sep 21st, 8:30am - 5:30pm Eastern Time

  (2 sessions)
$1,295

2 sessions

Integrated Marketing Communications

This class is temporarily being offered remotely.

at Baruch College - CAPS - Online 00000

Integrated Marketing Communications is designed to ensure that the information received by a customer or potential customer for a product or service is consistent.  This concept includes simultaneously marketing through many online and offline marketing channels. Online marketing channels include any interactive marketing campaigns or programs,...

Wednesday Jun 3rd, 6:15pm - 8:45pm Eastern Time

  (8 sessions)
$665

8 sessions

Notary Loan Signing Seminar

This class is temporarily being offered remotely.

at Los Angeles City College - Online LACC Online Classroom, Los Angeles, California 00000

A Notary Signing Agent is a notary public who has specialized expertise in the handling of mortgage loan documents. With the housing market on the rebound, this will be an in-demand service for notary publics!  Currently, Notary Signing Agents can make anywhere from $80-$150 per loan package. In this six-hour seminar,...

Saturday Jun 6th, 9am - 3:30pm Pacific Time

Salesforce Certified Service Cloud Consultant

This class is temporarily being offered remotely.

at Certstaffix Training - Near North Side 205 N Michigan Ave Ste 810, Chicago, Illinois 60611

A student in this class will learn how to be a Salesforce Service Cloud Consultant. The instructor will cover all the key customer service concepts within Salesforce in addition to sharing real world experiences and best practices.  The topics covered in this class are, but not limited to:  Software Development Lifecycles Project management...

Wednesday Jul 8th, 9am - 4pm Central Time

  (3 sessions)
$1,895

3 sessions

Salesforce Certified Service Cloud Consultant

This class is temporarily being offered remotely.

at Certstaffix Training - Burlington 67 S Bedford St Ste 400 W, Burlington, Massachusetts 01803

A student in this class will learn how to be a Salesforce Service Cloud Consultant. The instructor will cover all the key customer service concepts within Salesforce in addition to sharing real world experiences and best practices.  The topics covered in this class are, but not limited to:  Software Development Lifecycles Project management...

Wednesday Jul 8th, 10am - 5pm Eastern Time

  (3 sessions)
$1,895

3 sessions

Customer Journey Mapping

This class is temporarily being offered remotely.

at General Assembly - Online Online Class
Livestream, New York, New York 00000

Consumer empathy. It’s the key to successful product strategy, design, and marketing. Through it, we find unanswered questions, unmet needs, and idea­ catalyzing behaviors. But building a business, product, or service around a point­-in-­time understanding of your consumer is a strategy destined to fail. To successfully create an offering that...

Friday Jun 12th, 10:30am - 1:30pm Eastern Time

Unleash Your Sales Greatness

This class is temporarily being offered remotely.

at Master Sales Training - Online Virtual Learning, New York, New York 00000

Unleash Your Sales Greatness is a 3 hr workshop that focuses on Sales 101 Training. Our mission is to provide a positive, professional, social networking environment for information seekers to learn and sharpen their understanding of sales. Unleash Your Sales Greatness serves as a resource to uplift, encourage, and support individuals throughout their...

Wednesday Jun 3rd, 6pm - 8:30pm Eastern Time

$24.99

Customer Journey Mapping

This class is temporarily being offered remotely.

at General Assembly - Online Online Class, Seattle, Washington 00000

Consumer empathy. It’s the key to successful product strategy, design, and marketing. Through it, we find unanswered questions, unmet needs, and idea­ catalyzing behaviors. But building a business, product, or service around a point­-in-­time understanding of your consumer is a strategy destined to fail. To successfully create an offering that...

Thursday Jun 18th, 6pm - 8pm Pacific Time

Salesforce.com for Sales Representatives: Classic

This class is temporarily being offered remotely.

at Certstaffix Training - Downtown 355 S Grand Ave Ste 2450, Los Angeles, California 90071

Building strong relationships with your customers is the key to sales success. Salesforce is a powerful tool that enables you to manage your customer relationships more effectively and efficiently - resulting in greater sales to new and existing customers. This course will give you the knowledge and skills you need to use Salesforce in the real world...

Tuesday Jun 30th, 7am - 2pm Pacific Time

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