Communication Skills Training in Washington, DC

In the age of social media, people’s face-to-face social skills have atrophied. How do you start a conversation with a complete stranger? Everyone says you should network, but how exactly do you go about doing that? Executive Coach Hamilton Chan, who has met and connected with luminaries as varied as Mark Zuckerberg, Marissa Mayer and President...

Streamline the way you attack problems, find solutions and convince others to buy in  Program Description: Imagine this ... You just came up with what you think is the perfect solution to a work problem. You rush into your boss’s office excited by your idea. You lay out the problem, recounting all the supporting details, finishing with the...

Artist as Time Traveler Reflecting on Time and History to Expand our Understanding of Contemporary Culture Join Hillyer and the Washington Sculptors Group at the Center for Hellenic Studies for a unique opportunity to hear from artists and curators whose work examines time and history to influence their contemporary practices, featuring Katia Arfara...

Staying calm, cool, collected—and service focused! Program Description:  Customer service is one of the most demanding jobs on the planet. You have to be respectful, professional and helpful, no matter what the situation or who you’re dealing with. This can be hard when you’re dealing with customers who are rude, confrontational, even...

Managers and professionals at all levels must rely upon sound communication for effective working relationships. Through self-assessments, role-playing activities, and video simulations, this training course provides the skills to handle all types of situations with a flexible, genuine, and self-confident approach, and build collaborative relationships...

Don’t let problem employees drag your team down. Program Description: You know them all too well. The employee whom everyone dreads working with. The one with an attitude that’s infecting your whole team. They’re sapping morale ... productivity is declining ... and work is just plain miserable. You dread having to deal with this employee. ...

Join us for lively gallery conversations in American Sign Language led by Deaf gallery guides.

Take time to perfect your #1 communication skill!  Program Description: If you hear everything, ask good questions and take great notes, does that make you a good listener? If the person talking to you doesn’t actually feel listened to, you may have indeed missed a key part of the experience. Here’s the problem: People talk a...