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Elevate your public speaking skills and captivate any audience with poise, power, and persuasion. Gain confidence as you learn by doing, receive personalized feedback, and discover effective strategies to conquer fear and connect with your audience. Take control of the room and transform every presentation into a compelling communication.

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Powerful Communication Techniques

Enhance your communication skills to be more effective and influential in any organization with this online course from the American Management Association. Discover how to craft clear and impactful messages, navigate miscommunications, and utilize nonverbal cues to convey information, ideas, and feelings. Gain the tools to communicate with confidence and success in any business interaction.

  • Level All levels
  • Age 21 and older
  • Price $279
  • Location Live, interactive online classroom

Start Dates (0)

  • $279
  • Live, interactive online classroom
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Class Description

Description

What you'll learn in this communication skills training:

This online communication skills training can help you be more effective within any organization.

Your ability to communicate can make or break your career. Here is your chance to increase your effectiveness and find your best voice—even when you're under pressure.


Learn how to engage in clear, two-way communication to convey information...ideas...and feelings. Discover how to choose and use the most appropriate words and tone for every business interaction. Acquire the tools to craft each message with the audience in mind. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively.


What You Will Cover

  • Understanding the complex interplay between speaker, audience, relationship, and context in the communication process
  • Determining root causes of miscommunications - and ways to neutralize them in the future
  • Identifying and removing roadblocks to effective communication
  • Tactics for beginning afresh after a communication misfire
  • Knowing your personal communication style – and nuancing it successfully for others
  • Explore the power of nonverbal cues as a crucial part of communication
  • Mastering the 3 V’s of nonverbal communication: Visual, Verbal and Vocal 
  • Recognizing how differences in culture, gender, age and other factors contribute to communication
  • Avoiding loaded words and “hot-button” language
  • Exploring the Know-Feel-Do Model of communicating: crafting more effective messages by imagining how the recipient will take what you say

How Will You Benefit

Learning Objectives

  • Manage Your Image
  • Define and Leverage Your Communication Style
  • Utilize Effective Communication Skills
  • Listen Effectively

A Closer Look at Communication

  • Identify and Remove the Roadblocks to EffectiveCommunication

Tools for Powerful Communication

  • Discuss the Role of Nonverbals in PowerfulCommunication
  • Practice Using the Know-Feel-Do Model to Have More Powerful

Communication

  • Explain How to Positively Impact the Visual, Verbal, and Vocal Components ofCommunication

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (4)

(5.0-star rating across 4 reviews)
  • Powerful Communication Techniques

    Reviewed by Gina F. on 10/14/2022
    The instructor was very knowledgeable and the course materials were very useful & insightful.
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Review Summary by CourseHorse

The students who attended classes at Powerful Communication Techniques praised the instructor's knowledge and found the course materials to be valuable and insightful. They were able to gain practical skills and knowledge that they could apply in their communication. One student particularly mentioned that they learned how to effectively convey their ideas and connect with others. Quote: 1. "I learned how to communicate my ideas effectively and connect with others."

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  • This class will earn you 2790 points. Points give you money off your next class!

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American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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American Management Association

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