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at American Management Association - Arlington
Master the art of professional communication and elevate your career prospects with a course at the American Management Association. Learn how to communicate with diplomacy, tact, and credibility, and gain valuable insights into your communication style as well as others. Develop the skills to effectively transmit information, ideas, thoughts, and feelings in any business interaction.
Thu, Jan 11, 9:00am - Jan 12, 4:30pm Eastern Time ( 2 sessions )
20 seats left Need more seats? See group options for 8+
2345 Crystal Dr Suite 200
At Crystal Dr
Arlington, Virginia 22202 (Map)
|Class Level||All levels|
|Age Requirements||21 and older|
|Average Class Size||10|
How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations.
This seminar will teach you how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.
How will you benefit
What You Will Cover
The Importance of Perception
Communication Style Differences
Effective and Powerful Communication
Effective Listening Skills
Diplomacy, Tact and Credibility
Who should attend
Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.Outline
Communication: A Matter of Perception
Communicating with Tact
Putting It All Together
"Well-run and informative"
The class was well-run and informative. Dian did a great job, and I acquired tools I'll use in the future.
For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.
If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.
Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.
Please email us at [email protected]
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
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