This self-paced course is designed to help you use Outlook efficiently for daily work tasks or prepare for the Microsoft Office Specialist: Outlook Associate exam (MO-400). You’ll learn how to automate your email with rules and search folders, manage your calendar and to-do lists, handle large volumes of email, streamline scheduling, and organize your contacts—all aimed at boosting your productivity and reducing repetitive tasks.
What You Will Learn
- Customizing Outlook settings
- Managing messages
- Organizing and managing calendars
- Working with notes, tasks, and journals
- Managing contacts and groups
Course Outline
The Outlook E-Mail Interface
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Ribbon tabs (A)
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Favorite Folders (B)
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All Folders Pane (C)
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Navigation Pane (D)
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Content pane (E)
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Reading pane (F)
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Review exercise
Composing and Sending Messages
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Compose and Send a Message
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Create and Add a Signature to a Message
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Check Spelling
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Open a Message
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Reply to Message
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Forward Message
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Delete a Message
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Review exercise
Organizing Messages and Folders
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Assign Policy
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Mark Message Unread/Read
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Color Categories
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Flag for Follow Up
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Ignore Conversation
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Clean Up
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Creating a New Folder
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Move a Message to a Folder
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Move a Folder
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Delete a Folder
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Print Message
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Review exercise
Message Attachments
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Open Message Attachment
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Save Attachment
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Attach a File to a Message
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Tips on Sending Attachments
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Message Graphics
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Inserting Pictures
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Inserting Icons
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Inserting SmartArt
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Inserting a Chart
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Quick Parts (AutoText)
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WordArt
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Quick Styles
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Review exercises
Outlook Options
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Inbox Options
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Conversations
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Message Preview
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Pane Layout
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New Message Alerts
Message Options
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Voting Buttons
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Message Tracking
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Resending a Message
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Recalling a Message
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Review exercise
Contacts
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Add a Contact
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Edit a Contact
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Saving a New Contact
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Contact Groups
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Sort Options
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Custom Sort Options
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Electronic Business Cards
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Viewing Contacts
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Search Contacts
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Print Contacts
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Review exercises
The Calendar
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Grid View Options
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Time Scale Options
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Calendar Layout Options
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Weather Bar
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Appointments
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Creating an Appointment
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Reminders
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Show As
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Private
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Meetings
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Scheduling a Meeting
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Meeting Reminders
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Room Finder
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Scheduling Assistant
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Recurring Meetings
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Meeting Response Options
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Print the Calendar
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Review exercises
Tasks
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Creating Tasks
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Task Options
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View Your Tasks
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Sorting Your Tasks
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Notes
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Create a Note
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Viewing Notes
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Review exercises
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Outlook – Shortcut Glossary
This course is available for 30 days. You can choose when to start your access period. Once you activate, you will have 30 days to complete it (access the course materials, quizzes, projects and videos). You may request one extension of seven (7) days. Other extension requests will be evaluated on a case-by-case basis. Videos are not downloadable.
