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Leading Through Relationship-Building

Learn how to lead with impact by building trust, fostering collaboration, and developing others in complex team environments. This course equips aspiring leaders with practical skills in emotional intelligence, conflict management, and relationship-building to prepare for future leadership roles.

  • Beginner
  • 18 and older
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  • Live Online
  • 15 hours over 2 sessions
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Start Dates (0) $1,049/person

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Class Description

Description

Strengthen your ability to lead collaboratively in complex, multi-stakeholder environments. Develop a range of practical skills that are useful in a range of real world contexts.

This course offers a comprehensive exploration of essential skills and strategies for establishing strong relationships, fostering collaboration, and promoting personal and professional growth. Participants will gain a deep understanding of relationship-building approaches, emotional intelligence, conflict management principles, developing others, and strategies for promoting collaboration and team building.

Target Audience

This course is appropriate for employees who are not currently in a position of leadership. This includes people who aspire to leadership positions in the future, have been identified as a potential leader, or anticipate moving into a leadership position within the next 5 years.

This course includes:

  • 2 days of live, project-based training from experts
  • Proprietary workbook included
  • Verified digital certificate of completion
  • Learn at an accredited institution
  • Credits: 1.2 CEUs
  • Small class sizes

What You'll Learn at a Glance

  • Analyze approaches for relationship-building.
  • Apply elements of emotional intelligence.
  • Analyze principles of conflict management.
  • Analyze approaches for developing others.
  • Analyze strategies for promoting collaboration and team building.

Course Syllabus

Module 1: Understanding Collaborative Leadership

  • Define collaborative leadership and its value in public service
  • Identify key traits and mindsets of collaborative leaders
  • Explore the differences between hierarchical and collaborative approaches

Module 2: Building Relationships and Trust

  • Develop relational intelligence and authentic connections
  • Foster trust through transparency, empathy, and accountability
  • Understand psychological safety as a foundation for collaboration

Module 3: Communication and Dialogue

  • Enhance listening, inquiry, and dialogue skills
  • Use inclusive communication strategies to engage voices
  • Navigate conflict constructively to strengthen collaboration

Module 4: Facilitating Collaborative Work

  • Apply facilitation techniques to co-create solutions
  • Use consensus-building and group decision-making tools
  • Balance power dynamics to support equitable participation

Module 5: Leading Across Boundaries

  • Collaborate across departments, sectors, and stakeholder groups
  • Recognize challenges of cross-functional and cross-cultural leadership
  • Build networks and partnerships for shared impact

Module 6: Embedding Collaboration in Leadership Practice

  • Integrate collaborative approaches into day-to-day leadership
  • Align collaboration with strategic goals and organizational change
  • Create a personal plan to lead more collaboratively

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

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Graduate School USA

Graduate School USA (GSUSA) is a premier provider of workforce training and professional development, serving federal, state, and local governments, businesses, and adult learners across the U.S. It’s been delivering real-world, results-oriented education since 1921, offering over 500 courses—spanning HR, leadership, cybersecurity, project management, and more—in flexible formats tailored to today’s public sector needs.

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Graduate School USA
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