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Leadership and Management Development

Transforming leaders into effective, clear communicators, this course prepares them to build a more productive, successful organizational culture. Develop the skills to coach strategically, inspire ownership and innovation, and grow interpersonal communication. Lift your leadership abilities and make a positive impact on your team.

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  • 18 and older
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  • Virtual Classroom
  • 4 hours

Express Checkout – $422

Wed. Mar 17, 2027, 10am ET


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Class Description

Description

This comprehensive course transforms leaders into more effective communicators who are clear, authentic, and purposeful. Leaders who undergo this transformation ultimately shift the organizational culture toward greater productivity and higher performance, fostering an environment that emphasizes clarity, accountability, initiative, and sustainable success.

In this class, supervisors and managers develop essential people management and leadership skills necessary to move their teams forward and achieve desired organizational goals.

This seminar employs the TruTalent Learning and Productivity (TTL and P) system, a comprehensive 20-minute online assessment that evaluates an individual's productivity preferences and learning styles. The assessment identifies work and learning preferences across four distinct styles and twelve key environmental and mindset factors. These characteristics significantly influence how individuals achieve and perform in professional learning environments. They directly affect the way individuals concentrate, make decisions, solve complex problems, process new information, approach and complete tasks, retain and apply new and complex information, develop new skills, and interact with colleagues and teams.

Participants Will Develop Knowledge and Skills to:

  • Understand and leverage learning and productivity style differences to maximize team diversity and effectiveness
  • Apply strategic coaching techniques to enhance employee engagement and performance
  • Establish clear personal and professional goals and track meaningful progress toward defined objectives
  • Inspire greater ownership and initiative within your team, empowering them to act with confidence
  • Support and encourage staff innovation, resulting in increased customer satisfaction and loyalty
  • Develop confidence and skill in delivering constructive feedback in a positive and growth-oriented manner
  • Craft clear, solution-focused messages that model a can-do attitude and positive problem-solving approach
  • Enhance interpersonal communication skills, strengthening your credibility and perceived expertise with others

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

No refunds will be issued.

  • If the Customer reschedules 29 or more business days prior to the start of the class, there will be no rescheduling charge.
  • If the Customer reschedules 8-28 business days prior to the start of the class, there will be a 25%-of-class-price rescheduling charge.
  • If the Customer reschedules 2-7 business days prior to the start of the class, there will be a 50%-of-class-price rescheduling charge.
  • If the Customer reschedules 1 business day or fewer prior to the start of the class, Customer will pay a rescheduling fee equal to 100% of the cost of the program.
  • If the Customer does not attend a public class in which s/he enrolled and for which s/he paid, and has not contacted CourseHorse in writing to provide notification and to reschedule, all fees will be forfeited.
  • If Customer notifies CourseHorse of the need to reschedule attendance in a public class in accordance with the terms herein, unused, paid enrollment credit(s) for a that class may be used for up to one year past the date of the originally-scheduled class.
Improving Communications makes every effort to run scheduled public classes. Occasionally, unforeseen difficulties cause these classes to be postponed or canceled. We will provide Customers with as much advance notice as reasonably possible under the circumstances.

Once Customer is notified of a class postponement or cancellation, Customer may reschedule, accept credit to be applied to future classes (valid for up to one year), or request a refund less a 5% non-refundable registration fee.

Please keep this policy in mind when making travel arrangements. We shall not be liable for any travel costs.

Reviews of Classes at Improving Communications (45)

(4.6-star rating across 45 reviews)

This class: 4.7 out of 5 from 18 reviews

  • Leadership and Management Development

    Great class
  • Leadership and Management Development

    Small class size allowed for a more tailored discussion on topics of interest covered within class. Four hours was a bit tight to cram all that knowledge in, but somehow he made it work.
  • Leadership and Management Development

  • Leadership and Management Development

    This class was fantastic. The points that were covered were extremely relevant and sparked very healthy discussion. The course book is a great resource that is easy to use and our instructor, Rich Atkins, was very knowledable, personable and funny. A great class that I would recommend for veteran and beginners in leadership roles.
  • Leadership and Management Development

  • Leadership and Management Development

    This was a really fun class. Small groups in varying business platforms. John Epstein was a very good moderator/educator.
  • Leadership and Management Development

  • Leadership and Management Development

  • Leadership and Management Development

  • Leadership and Management Development

    The course was good, but some improvements may help. (1) I think there were too many people relative to the size of the room; it would have been better to hold fewer people in that room or use a much larger room, for a more comfortable seating arrangement and a chance to cover more content during the day (2) The instructor didn't stick to the schedule he announced at the beginning of the class and bypassed a designated break by over an hour (3) It would have helped to have had water bottles in the room or announced to the entire class at the beginning of class where water was located. I was very uncomfortable during the first ~2.5 hours because I was need in water but was too polite to disrupt the class to go get a drink. I was waiting to ask during the 10:30 break, which didn't happen until 11:45 or so my discomfort made it slightly more difficult to focus on the class.
  • Leadership and Management Development

  • Leadership and Management Development

  • Leadership and Management Development

    I had a great experience taking this class! Learned a great deal of new skills and can’t wait to be able to apply them in my day to day work routine.
  • Leadership and Management Development

    This was a very information and inspiring course
  • Leadership and Management Development

  • Leadership and Management Development

  • Leadership and Management Development

  • Leadership and Management Development

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Improving Communications

Improving Communications offers mulitple training classes and speaking services to help individuals and organizations improve their communication skills. They have a proven track record of success, working with clients such as The Estée Lauder Companies and Madison Square Garden.

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