In this self-paced course, you will learn to configure mail accounts, perform advanced searches, control spam using filters, and automate tasks with rules. You’ll also gain advanced skills in calendar and contact management. Building on the Microsoft Outlook Level I course, this class will help you customize your communication system to better align with your work style, making you more efficient and organized.
What You Will Learn
- Edit messages and configure global settings
- Customize calendar settings
- Organize and search for messages
- Manage contacts and groups
- Handle mailboxes efficiently
- Manage tasks and activities
- Automate message management
- Share workspaces and collaborate effectively
Course Outline
Working with Messages
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Hyperlinks
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Equations
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Symbols
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Horizontal Lines
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Tables
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Review exercise
Message Settings and Options
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Importance
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Sensitivity
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Delivery Options
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Manage Multiple Accounts
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From Option
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Language Options
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Advanced Options in Outlook
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Review exercise
Managing Messages
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Sorting Messages - Basic
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Sorting Messages – Advanced
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Filter Messages
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Outlook Search
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Advanced Find Dialog box
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Search Folders
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Custom Search Folder
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Review exercise
Mailbox Management
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Junk E-mail Settings
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Safe Senders List
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Safe Recipients List
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Blocked Senders List
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Message Formats
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Mailbox Cleanup
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Review exercises
Creating Inbox Rules
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Automatic Replies
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Automatic Reply Rules
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Conditional Formatting
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Rules Wizard
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Quick Steps
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Quick Steps commands
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Review exercise
Managing Contacts
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Import Contacts
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Address Book
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Edit Business Cards
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Forward Contacts
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Share Contacts
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Review exercises
Advanced Calendar Management
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Customize Work Time
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Appointment/Meeting Options
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Calendar Appearance
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View Multiple Calendars
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Multiple Calendar Overlay
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Meeting Invitation Management
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Rules for Meeting Responses
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Tracking Meeting Responses
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Review exercises
Tasks
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Viewing Tasks
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Task Details
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Assign a Task
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Respond to an Assigned Task
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Status Report
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Task Options
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Review exercises
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Outlook – Shortcut Glossary
This course is available for 30 days. You can choose when to start your access period. Once you activate, you will have 30 days to complete it (access the course materials, quizzes, projects and videos). You may request one extension of seven (7) days. Other extension requests will be evaluated on a case-by-case basis. Videos are not downloadable.
