This self-paced workshop helps managers and supervisors navigate workplace change by understanding common reactions and the stages people experience during transitions. It focuses on practical coaching approaches and structured steps that support employees through change, including strategies for preparation and follow-through. By the end of the course, participants are equipped to support themselves and their teams in adapting, accepting, and succeeding in evolving work environments.
What You Will Learn
- Guide employees through the stages of change
- Build practical tools to prepare teams for change
- Support others in applying their strengths during transitions
- Apply the six steps to prepare for future change initiatives
- Strengthen relationships across teams.
Course Outline
Module 1: Course Introduction
-
Welcome and introductions of participants and instructor
-
Overview of course agenda and objectives
-
Course navigation and engagement expectations
Module 2: Understanding Change and Resistance
-
Recognize natural reactions to organizational change
-
Explore common roots of resistance to change
-
Debrief initial team-based change exercise
Module 3: Stages and Impacts of Change
-
Identify the five stages of change
-
Use questionnaires to explore past and future change scenarios
-
Share and analyze team responses and patterns
Module 4: Coaching Employees Through Change
-
Apply effective communication and empathetic listening strategies
-
Model positive behaviors to encourage adaptation
-
Use change coaching tools to support employees
Module 5: Six Steps to Prepare for Change
-
Step 1: Consider past change experiences and lessons learned
-
Step 2: Understand the reasons behind the change
-
Step 3: Assess implications of change for yourself and others
-
Step 4: Identify and leverage personal and team strengths
-
Step 5: Learn from others who have navigated change
-
Step 6: Focus on cultivating a resilient mindset
Module 6: Application and Reflection
-
Summarize course insights and personal growth
-
Reflect on applying tools and strategies in real work settings
-
Prepare action items for managing future change effectively
This course is available for 30 days. You can choose when to start your access period. Once you activate, you will have 30 days to complete it (access the course materials, quizzes, projects and videos). You may request one extension of seven (7) days. Other extension requests will be evaluated on a case-by-case basis. Videos are not downloadable.
