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Leadership Skills and Team Development for Technical Professionals

Lift your team-building and leadership skills as an IT or technical professional through this highly interactive seminar. Learn how to build and lead a team, manage conflict, and maintain team performance during times of change. Push your leadership to the next level and reach successful task completion through positive work relationships.

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  • 21 and older
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  • Live, interactive online classroom
  • 16 hours over 2 sessions

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Start Dates (4) $2,795/person

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  • Thu, Nov 12 at 9:00am - 5:00pm
  • Fri, Nov 13 at 9:00am - 5:00pm
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  • Mon, Feb 01 at 10:00am - 6:00pm
  • Tue, Feb 02 at 10:00am - 6:00pm
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  • Thu, Apr 01 at 9:00am - 5:00pm
  • Fri, Apr 02 at 9:00am - 5:00pm
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  • Mon, Jul 12 at 9:00am - 5:00pm
  • Tue, Jul 13 at 9:00am - 5:00pm
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Class Description

Description

Join technical professionals who are actively enhancing their team-building and leadership capabilities with AMA's proven instructors and curriculum.

Who Should Attend:

IT and technical professionals, including team leaders, managers, directors, and others who want to strengthen their team-building and leadership competencies.

Leaders of technical professionals face a significant challenge: achieving successful task completion and project delivery through positive, collaborative work relationships. Leadership team development provides the essential foundation for getting things done effectively. In this highly interactive seminar, you will learn how to build and lead high-performing teams, evaluate your team's performance objectively, and develop a concrete action plan for sustained leadership success and continuous improvement.

How You Will Benefit:

  • Gain hands-on practice in building and leading effective teams
  • Maintain strong team performance and morale during periods of organizational change
  • Manage and constructively resolve team conflicts
  • Develop essential skills to navigate the day-to-day challenges and complexities of team leadership

What You Will Cover:

  • Understand the differences between technical and nontechnical professionals and how these impact your leadership approach
  • Explore various team structures: functional, cross-functional, self-managed, and self-directed teams; and how to adapt your leadership style to meet each team's unique needs
  • Master the key steps for building and developing high-performance teams
  • Learn to evaluate individual and team performance effectively
  • Use discipline, coaching, communication, problem-solving, and authority as tools to effectively manage your people

Special Feature:

AMA Blended Learning combines expert instructor-led training with online pre- and post-seminar assessments, targeted tune-up courses, and comprehensive resources to maximize your learning and professional development. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and comprehensive experience for learners, producing significant returns on investment for both employers and participants.

Course Outline

Learning Objectives

  • Lead Teams of Technical Professionals Effectively
  • Balance the Roles of Leading, Managing, and Individual Contribution
  • Deploy the Appropriate Type of Team for Each Specific Situation
  • Use the Team Meeting Success Tool to Improve Team Performance and Collaboration
  • Train Team Members on Best Practices for Effective Teamwork
  • Analyze Changes in Team Dynamics and Take Appropriate Action
  • Use Conflict Constructively to Drive Innovation and Improve Results
  • Coach and Provide Constructive Feedback to Individuals and Teams
  • Demonstrate Effective Motivation, Communication, Coaching, and Leadership Without Formal Authority
  • Evaluate Individual and Team Performance with Future Focus
  • Develop and Monitor Performance Plans with Clear Metrics
  • Move a Team Toward High Performance and Sustained Excellence
  • Create a Personal Development Plan to Improve Your Leadership Capabilities

Forming

  • Identify the Unique Characteristics of Technical Professionals
  • Recognize How Technical Professionals Share Common Ground with Other Professionals
  • Apply Your Understanding of Technical Professionals to Strengthen Your Leadership
  • Differentiate Among the Roles of Doing, Managing, and Leading
  • Allocate Your Time Strategically Across All Three Roles
  • Navigate the Unique Challenges Facing New Team Leaders
  • Select the Most Appropriate Team Type for Each Situation
  • Assign Teams Suitable Activities and Clear Objectives
  • Use the Team Meeting Success Tool to Improve Effectiveness
  • Perform Your Role as Team Leader Confidently and Train Team Members Accordingly
  • Establish the Foundational Elements of Team Building
  • Apply Your Leadership Style with Awareness and Flexibility
  • Analyze Changes in Team Dynamics Proactively
  • Respond Effectively When Team Dynamics Shift or Change

Storming

  • Use Conflict as a Constructive Tool for Team Development
  • Prevent or Minimize Conflicts That Are Destructive or Unproductive

Norming

  • Manage Day-to-Day Team Operations Using Strategic Planning, Discipline, Problem-Solving, and Delegation
  • Coach Team Members and Provide Meaningful, Constructive Feedback
  • Lead Your Team Using Effective Motivation, Communication, and Leadership Without Formal Authority
  • Evaluate Individual Performance with a Forward-Looking Perspective
  • Evaluate Team Performance with a Forward-Looking Perspective
  • Plan for Sustained Success, Both Strategically and Tactically
  • Monitor and Measure Performance Against Clear Metrics
  • Take Ownership and Actively Improve Performance
  • Build a Personal Plan to Enhance Your Leadership Skills

Performing

  • Guide Your Team Toward Achieving High Performance and Sustained Excellence
  • Articulate Your Key Learning from the Program
  • Confirm That Your Important Concerns Have Been Adequately Addressed

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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