Program Management

Projects are about specific deliverables. Focusing on that outcome is the project manager’s main goal—but a program manager coordinates a number of related projects and operations that will benefit his or her organization. As an integral part of the organization's strategic business, you, as program manager, must apply very specialized skills, knowledge, and tools to exercise a degree of control that would not be possible by managing projects individually. In this course, you will build the skills and best practices needed to successfully manage a program. Learn how to align multiple activities to reach a strategic goal, report to and engage stakeholders, and satisfy all of the very specific and exacting demands of the program manager’s role.

Who Should Attend:

Experienced or senior-level project managers, program managers, or anyone whose role requires involvement with programs, including portfolio managers, business analysts, operational managers and executives.

How you will benefit:

• Explore strategic program management and identify opportunities to achieve the organization’s strategic objectives
• Identify the program manager’s communication needs and ensure consistent dashboarding and reporting
• Recognize how program management is utilized at each point in the program life cycle
• Define, create, maximize, and sustain the benefits provided by programs
• Capture stakeholder needs and expectations, gain their support, and mitigate opposition
• Understand the importance of program governance

What you will cover:

• The business case, program assessment, and program mission statement
• Five interrelated and interdependent program management performance domains: program strategy alignment; program benefits management; program stakeholder engagement; program governance; and program life cycle management
• Components of the program lifecycle and its phases
• Resource management, risk management, schedule management, and scope management needs unique to program management
• Elements of a benefits register, benefits realization plan, and the concept of value delivery
• Key stakeholder engagement, stakeholder maps, and emotional profiles 
• Program governance and the activities that support program management