ITIL 4 Specialist High Velocity IT Certification

Classroom Training Or Live Virtual Classes

After booking the class if there are any changes in attendance date on attending the workshop, the participant has to inform us 15 business days prior to the workshop start date, change in attending can be moved to a future date without extra charge only on medical reasons. However, after booking the class, if participants do not show up for the class, No Refund will be granted.

All Cancellations Must Be Notified Over Email And Should Get Acknowledgment, The Refunds Will Be Provided As Below:

• If the school cancels the classroom training, delegates have to attend Online Live Virtual Class or ask for partial refund which is difference amount from Classroom to Live Online. At any circumstance know that there is no refund after placing the order (Booking, Registering, Enrolling).
• If delegate decides to cancel his/her attendance after booking within 30 minutes then No Refund will be applicable. If Delegate decides to cancel his/her attendance more than 22 business days to start the workshop, then No Refund will be granted.
• If the school cancels the training, delegates have a choice to choose Online or Online Live Virtual Class If not the school will move or reschedule it for future dates until it is confirmed.

Online Training

All cancellations must be notified over email and should get acknowledgement and the refunds will be provided as below:

• Within 10 Days of registration and before accumulating 30 minutes training: 100% refund or transfer to another online course of Delegate Choice.
• After 10 Days of registration and after accumulating 30 minutes of training: No refund will be applicable. Delegates will be paid back the same mode of payment they used to make the payment, unless otherwise agreed on different terms.
• Delegates making any dispute over the service or offerings will not be entertained.