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The 13 Behaviors of High-Trust Leaders

American Management Association

4.6 8 reviews

Learn the essential behaviors that increase trust and transform your leadership style in this highly interactive seminar. Discover how to build credibility, align your team, and create a culture of high trust at the American Management Association. Take your leadership skills to the next level and drive high performance, collaboration, and innovation.

All levels
21 and older
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2345 Crystal Dr , Arlington, VA
15 hours over 2 sessions

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Start Dates (0) $2,695/person

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Description

Every interaction, project and initiative is affected positively or negatively by trust. Trust multiplies performance, but when there is a lack of trust, everything you do takes more time and costs more money. Relationships decay, projects fail, customers go to competitors and initiatives under-perform. Attend this highly interactive seminar for leaders and gain invaluable tools to increase your personal credibility, and learn to practice 13 specific behaviors that increase trust.

When you successfully apply these tools, you’ll be better able to manage change and lead high-performing teams that are agile, collaborative, innovative and engaged. By attending this course, you will discover how to engage your team in a completely different way and help them be more committed and accountable to results.

Who Should Attend

Those in a leadership position who wish to increase speed and decrease costs by creating and working in a culture of high trust.

How You Will Benefit

Build your own case for trust
Increase your personal credibility
Behave in ways that inspire trust
Align your team, symbols, systems and processes with principles of high trust
Improve your team’s reputation
Make a positive contribution to their world

What You Will Cover

THE CASE FOR TRUST

Quantifying the specific "Trust Taxes" that are affecting your current projects and initiatives
Identifying the behaviors that slow speed and increase costs in your work environment
Learning the three dimensions of creating trust
Creating a customized plan to close the trust gaps that are impacting your team

SELF TRUST—THE PRINCIPLE OF CREDIBILITY

Taking responsibility for increasing your own personal credibility, and modeling trust through character and competence
Clarifying the specific reasons you can be trusted
Practicing the critical leadership skill of declaring intent
Creating an action plan to increase personal credibility

RELATIONSHIP TRUST—THE PRINCIPLE OF BEHAVIOR

Identifying the "Counterfeit Behaviors" that create low trust
Practicing the 13 Behaviors that are foundational to every high-trust culture
Practicing key conversations to build trust with new and existing employees; repairing trust when it has been lost

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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(4.6-star rating across 8 reviews)

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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Leading Leaders: Achieving Organizational Goals

Successfully Managing People

Developing Executive Leadership

The 13 Behaviors of High-Trust Leaders

Description

Refund Policy

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