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The 13 Behaviors of High-Trust Leaders

Learn the essential behaviors that increase trust and transform your leadership style in this highly interactive seminar. Discover how to build credibility, align your team, and create a culture of high trust at the American Management Association. Take your leadership skills to the next level and drive high performance, collaboration, and innovation.

  • All levels
  • 21 and older
  • $2,695
  • Earn 10% Rewards
  • Price Lock
  • 2345 Crystal Dr , Arlington, VA
  • 15 hours over 2 sessions

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  • $2,695
  • 15 hours over 2 sessions
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Class Description

Description

What you'll learn in this leadership training:

Every interaction, project and initiative is affected positively or negatively by trust. Trust multiplies performance, but when there is a lack of trust, everything you do takes more time and costs more money. Relationships decay, projects fail, customers go to competitors and initiatives under-perform. Attend this highly interactive seminar for leaders and gain invaluable tools to increase your personal credibility, and learn to practice 13 specific behaviors that increase trust.

When you successfully apply these tools, you’ll be better able to manage change and lead high-performing teams that are agile, collaborative, innovative and engaged. By attending this course, you will discover how to engage your team in a completely different way and help them be more committed and accountable to results.

Who Should Attend

Those in a leadership position who wish to increase speed and decrease costs by creating and working in a culture of high trust.

How You Will Benefit

  • Build your own case for trust
  • Increase your personal credibility
  • Behave in ways that inspire trust
  • Align your team, symbols, systems and processes with principles of high trust
  • Improve your team’s reputation
  • Make a positive contribution to their world

What You Will Cover

THE CASE FOR TRUST

  • Quantifying the specific "Trust Taxes" that are affecting your current projects and initiatives
  • Identifying the behaviors that slow speed and increase costs in your work environment
  • Learning the three dimensions of creating trust
  • Creating a customized plan to close the trust gaps that are impacting your team

SELF TRUST—THE PRINCIPLE OF CREDIBILITY

  • Taking responsibility for increasing your own personal credibility, and modeling trust through character and competence
  • Clarifying the specific reasons you can be trusted
  • Practicing the critical leadership skill of declaring intent
  • Creating an action plan to increase personal credibility

RELATIONSHIP TRUST—THE PRINCIPLE OF BEHAVIOR

  • Identifying the "Counterfeit Behaviors" that create low trust
  • Practicing the 13 Behaviors that are foundational to every high-trust culture
  • Practicing key conversations to build trust with new and existing employees; repairing trust when it has been lost


Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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