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Microsoft Outlook Level 1

Master the art of maximizing productivity with Microsoft Outlook in this hands-on course. Learn how to automate tasks, manage calendars and to-do lists, and effortlessly handle large volumes of email. Boost your efficiency and become an Outlook specialist.

  • Level All levels
  • Age 18 and older
  • Price $249
  • Location Interactive Online Classroom

Start Dates (3)

  • $249
  • Interactive Online Classroom
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Class Description


What you'll learn in this outlook training:

Learn to maximize productivity with Outlook in this hands-on class. Speed up your workflow with rules and automation, manage calendars and to-do's, and more.

This one-day class concentrates on how to use Outlook quickly and effectively for daily work tasks or to become an Official Microsoft Certified Outlook Specialist. By the end of this class, you will be able to reduce hours of repetitive work by setting up rules and search folders to automate email, manage your calendar and to-do lists, manage huge amounts of email with ease, manage complex scheduling, organize all your contacts and track your correspondence.

What You’ll Learn at a Glance

  • Outlook settings
  • Working with messages
  • Calendar management
  • Notes, tasks and journals
  • Contacts and groups

Course Syllabus

  • Customize Outlook settings
  • Automate Outlook
  • Print and save information in Outlook
  • Search in Outlook
  • Manage messages
  • Format messages
  • Organize and manage messages
  • Create and manage calendars
  • Create appointments, meetings, and events
  • Organize and manage appointments, meetings, and events
  • Create and manage notes, tasks, and journals
  • Manage contacts and groups
  • Create and manage groups

Learn more about Microsoft Outlook Level 1 at NYIM Training

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Also available in-person in NYC


Customize Outlook settings

  • Customize the appearance of the program window
  • Configure program options
  • Set defaults for outgoing messages
  • Create and assign automatic signatures
  • Configure options for multiple accounts
  • Practice tasks

Automate Outlook

  • Automatically reply to messages
  • Automatically process messages
  • Create and manage Quick Steps
  • Practice tasks

Print and save information in Outlook

  • View and save messages and attachments
  • Print Outlook items
  • Practice tasks

Search in Outlook

  • Search for items
  • Use Search Folders
  • Practice tasks
  • Objective review

Manage messages

  • Create messages
  • Create and send messages
  • Configure message options
  • Respond to messages
  • Delegate access
  • Practice tasks

Format messages

  • Format text
  • Apply themes and styles
  • Apply styles
  • Create hyperlinks
  • Insert images
  • Manage schedules
  • Insert memorized content
  • Insert signatures
  • Practice tasks

Organize and manage messages

  • Categorize messages
  • Flag messages for follow-up
  • Manage conversations
  • Organize messages in folders
  • Manage junk email
  • Practice tasks
  • Objective review

Create and manage calendars

  • Configure calendar settings
  • Work with multiple calendars
  • Share calendar information
  • Practice tasks

Create appointments, meetings, and events

  • Create appointments and events
  • Create meetings
  • Manage calendar items
  • Practice tasks

Organize and manage appointments, meetings, and events

  • Configure settings for calendar items
  • Manage meeting options
  • Practice tasks

Create and manage notes, tasks, and journals

  • Create tasks
  • Manage tasks
  • Create and manage notes
  • Create journal entries
  • Practice tasks

Manage contacts and groups

  • Create and manage contacts
  • Create and modify contact records
  • Store contact records
  • Share contact records and address books
  • Practice tasks

Create and manage groups

  • Practice tasks

Refund Policy

  • Students may cancel up to 11 business days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price).
  • Cancellations within 11 business days are not permitted, but students may reschedule up to 4 business days before the class start date.

For cancellations and reschedules, please email us at [email protected]

Reviews of Classes at NYIM Training (742)

(4.5-star rating across 742 reviews)
  • Microsoft Outlook Level 1

    Reviewed by virginia k. on 2/6/2017
    the class description is kind of misleading. You don't become a specialist in a one day class. the outlook specialist class is for those who have already been using it for about six months. That was not the case for me. Outlook isn't difficult, I just have not been using It. The instructor is good but he goes a bit fast. He worked on a computer in the back of the room and reflected the screen on a projector. this was fine but the dim lights needed to be more dim so that I could see better. the room was hot, the fan was noisy, and the street noise was distracting. We did not use the manual in the class, the downloaded or the printed version. I think their intention is to show you a little bit of everything and then send you home to practice. I would have liked the class to have been two or even three days long so it could really sink in and I would be willing to pay the price. There were only three people in the class; good, but is this class not popular?
  • Microsoft Outlook Level 1

    Reviewed by Lisa Romer on 10/28/2013
    What a fun way to learn! Karen incorporated laughter into the curriculum and helped me unleash my skills. Can't wait to take it again. Thanks!
  • Microsoft Outlook Level 1

    Reviewed by Charles F. on 4/10/2017
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Review Summary by CourseHorse

Based on the reviews, students found the Microsoft Outlook Level 1 class to be misleading in terms of becoming a specialist in just one day. The class seemed more suitable for those who had been using Outlook for about six months, which was not the case for the reviewer. The instructor was good, but went too fast and relied on a projector, which made it difficult for the student to see. The class did not utilize the manual, suggesting a focus on showing a little bit of everything rather than deep practice. One student mentioned that the class could have been longer to allow the material to sink in. Despite these critiques, one student found the class fun and appreciated the incorporation of laughter into the curriculum.

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