This foundational course introduces the principles and practices of business analysis. In this introductory program, you will discover the essential role and key responsibilities of business analysts as critical communication bridges across all organizational departments. Business analysts drive project success by identifying potential initiatives, analyzing requirements, and ensuring that final deliverables meet all specifications. Through practical, hands-on learning exercises, you will master techniques for defining project scope and gathering requirements from diverse stakeholder groups and business domains.
The course emphasizes how to balance the competing needs of customers, business stakeholders, and IT departments while developing, documenting, communicating, and maintaining comprehensive project requirements.
Ideal Audience:
Systems analysts, business analysts, requirements specialists, software developers, IT engineers, project managers, program managers, QA professionals, and technical leaders seeking foundational business analysis knowledge.
Key Topics:
Business Analysis Fundamentals
- The solutions delivery lifecycle and methodology
- Definition and scope of business analysis
- Core terminology and concepts
- International Institute of Business Analysis standards
- CBAP certification pathway
Enterprise Analysis and Strategic Planning
- Business architecture frameworks
- Feasibility assessment and evaluation
- Project scope definition
- Business case development
- Risk assessment and mitigation
- Decision packages and prioritization
- Project selection criteria
Requirements Planning and Governance
- Project team roles and responsibilities
- Work breakdown and task allocation strategies
- Requirements risk assessment approaches
- Planning activities and considerations
- Requirements activities and sequencing
- Selection and prioritization processes
- Estimation methodologies
- Requirements scope management
- Requirements change management procedures
Requirements Gathering Techniques
- Elicitation strategies and approaches
- Workshop facilitation
- Reverse engineering methodologies
- Survey and questionnaire design
Requirements Analysis and Specification
- Requirements documentation and packaging
- Business domain modeling
- User requirement analysis
- Functional requirement analysis
- Requirements quality assessment
- Assumptions and constraints identification
- Requirements traceability
- Modeling and diagramming techniques
Requirements Communication and Stakeholder Engagement
Development and execution of communication plans, conflict resolution, and stakeholder management strategies.
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
