Communicating with Confidence

Today's Digital Age offers numerous channels for rapid communication. However, what happens when you face someone in person and need to find exactly the right words to communicate your message effectively? Mastering in-person, one-on-one communication is a crucial skill for achieving both professional success and personal fulfillment. This unique 2-day course is carefully designed to give you a strong foundation in essential communication skills and competencies you will use throughout your career.

Who Should Attend:

This program is ideal for early-career professionals or anyone interested in enhancing their fundamental verbal communication abilities. Typical participants include coordinators, specialists, analysts, management consultants, associate managers, project managers, and administrative professionals on the leadership track seeking to advance their careers.

Through practical sessions and realistic role-plays, you will develop the confidence and communication knowledge necessary to establish yourself successfully in the business world and continue advancing throughout your professional career. You will learn techniques applicable to countless business situations and personal interactions.

Assessing Your Communication Skills

• Understanding the communication competencies you already possess
• Assessing your current effectiveness and identifying specific areas for improvement

Developing Your Listening Competencies

• Defining the essential competencies of effective listening
• Identifying different components within the information you are hearing
• Learning how to take a more active role when listening to others
• Increasing comprehension through mental openness and constructive feedback

Increasing Cognitive Skills to Promote Comprehension

• Discerning, analyzing, and evaluating incoming information
• Understanding the visual aspects of verbal communication and nonverbal cues
• Relating new information productively to your own relevant experiences
• Creating mental cross-references between existing knowledge and new information
• Strategically framing statements and discussions for maximum clarity

Roadmap for Clearer Communication

• Understanding how effective body language and appropriate word choice impact your message
• Finding mutual connections and similarities to enhance communication with different audiences
• Controlling emotions and establishing the right professional tone of voice
• Engaging storytelling with vivid imagery, passion, and evocative language
• Creating a personal action plan for ongoing communication improvement

Reviews:

★★★★★
"learned a whole lot"
Great presenter and speaker learned a whole lot about the class and was very great at connecting with us as a whole and as an individual.

Omar S. 
8/18/2020